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Creative Director (Interactive Retail)

Monks, New York, NY, United States


About The Role We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real. As the Creative Director, Interactive & Retail Experiences, you are the architect of the 'magic moment'—that split second when a user touches a device and understands exactly why they need it. You will own the digital manifestation of Google hardware and software in the physical world.

Responsibilities Interactive Mastery & Product Storytelling

Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). Turn technical specs into 'show, don't tell' experiences that prove the product’s value instantly.

Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.

UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.

Strategic Innovation & Client Partnership

Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. Navigate complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.

Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.

Present with Authority: Lead client presentations with clarity and conviction. Guide clients from the "what" to the "how".

AI & Future Workflows Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. Design with AI tools, not just for AI products.

About You The essentials:

10+ years of creative experience with a focus on digital, interactive, or product design. At least 3+ years in a leadership role managing multidisciplinary teams.

Deep UX/UI Fluency: Portfolio demonstrates deep expertise in user experience and interface design. Product design experience is a significant plus.

Retail/Tech Pedigree: Experience launching products in retail environments and understanding the shopper journey.

Maker Mindset: Hands‑on; able to jump into Figma or Principle to demonstrate an idea.

Tech‑Savvy: Strong understanding of hardware capabilities, software constraints, and Android ecosystem opportunities.

Key Performance Indicators (KPIs)

Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail.

Craft Quality: Deliver work recognized internally and externally as "Google Grade"—clear, human, and useful.

Benefits

Excellent, full‑coverage medical, dental, and vision insurance.

Generous PTO and 15 company‑wide holidays.

401k with company contribution.

Paid parental leave.

Work‑life balance with an emphasis on personal well‑being.

Career growth in a disruptor space and entrepreneurial opportunities within the Monks network.

A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more.

Authentic commitment to DEI efforts and sustainable growth.

Salary Range: $160,000—$190,000 USD

Equal‑Opportunity Employment Monks is an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves. We welcome and encourage qualified applicants from all backgrounds.

Return to Office Policy This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details will be in accordance with the company’s then‑current RTO policy, which is subject to change from time to time.

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