In House Marketing Rep
Hilton Grand Vacations, Charleston, SC, United States
Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be part of the Charleston team.
Hilton Grand Vacations has several properties in Charleston. It’s a city that blends history, charm, and innovation. Known for its cobblestone streets, pastel antebellum homes, and a vibrant waterfront, Charleston offers a unique mix of Southern tradition and modern living. Consistently ranked among the best cities in the U.S., it boasts a thriving culinary scene, award‑winning restaurants, and a culture rich with art, music, and festivals.
The city’s coastal location means easy access to beautiful beaches, boating, and outdoor recreation year-round, while its walkable historic downtown provides a warm and welcoming community atmosphere. With a growing economy, top‑tier schools and universities, and a quality of life that balances work and leisure, Charleston is both a destination and a place to call home.
About Us Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world‑class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line Sales Professionals, Hilton Grand Vacations welcomes you to be part of travel opportunities that suit nearly every vacation type and interest.
Extraordinary Benefits
Health benefits eligible from Day 1: medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation program and paid sick days
Employee assistance program (physical and mental wellbeing)
401(k) with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more!
About The Job Hilton Grand Vacations is hiring in Charleston for In‑house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.
Responsibilities
Respond to guests in a timely manner and represent HGV’s cultural values
Maintain a positive demeanor at all times
Develop professional relationships with hotel staff and adhere to protocol standards
Distribute approved promotional information and incentives to guests that meet tour site qualifications
Ensure paperwork is completed accurately and disposition entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour
Confirm appointments with guests to ensure tour shows for presentation
Review production reports and notify manager of any challenges
Follow gifting procedures to ensure costs are met monthly
Maintain established minimum performance standards on a monthly basis
Provide information to the Fulfilment Department to accurately assist with offering the guest the ability to be pre‑gifted as a service prior to tour
About You
Minimum of 1–2 years of face‑to‑face experience in sales or F&B with a track record of success
Computer proficiency and ability to learn and efficiently operate multiple customer service software applications
Ability to work a flexible schedule, including weekends and holidays
Professional appearance and demeanor
Motivated self‑starter
Detailed understanding of the local area
Ability to accept rejection proactively
Coachable, quick learner, and open to feedback
Excellent interpersonal and guest relations skills
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Hilton Grand Vacations has several properties in Charleston. It’s a city that blends history, charm, and innovation. Known for its cobblestone streets, pastel antebellum homes, and a vibrant waterfront, Charleston offers a unique mix of Southern tradition and modern living. Consistently ranked among the best cities in the U.S., it boasts a thriving culinary scene, award‑winning restaurants, and a culture rich with art, music, and festivals.
The city’s coastal location means easy access to beautiful beaches, boating, and outdoor recreation year-round, while its walkable historic downtown provides a warm and welcoming community atmosphere. With a growing economy, top‑tier schools and universities, and a quality of life that balances work and leisure, Charleston is both a destination and a place to call home.
About Us Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world‑class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line Sales Professionals, Hilton Grand Vacations welcomes you to be part of travel opportunities that suit nearly every vacation type and interest.
Extraordinary Benefits
Health benefits eligible from Day 1: medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation program and paid sick days
Employee assistance program (physical and mental wellbeing)
401(k) with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more!
About The Job Hilton Grand Vacations is hiring in Charleston for In‑house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.
Responsibilities
Respond to guests in a timely manner and represent HGV’s cultural values
Maintain a positive demeanor at all times
Develop professional relationships with hotel staff and adhere to protocol standards
Distribute approved promotional information and incentives to guests that meet tour site qualifications
Ensure paperwork is completed accurately and disposition entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour
Confirm appointments with guests to ensure tour shows for presentation
Review production reports and notify manager of any challenges
Follow gifting procedures to ensure costs are met monthly
Maintain established minimum performance standards on a monthly basis
Provide information to the Fulfilment Department to accurately assist with offering the guest the ability to be pre‑gifted as a service prior to tour
About You
Minimum of 1–2 years of face‑to‑face experience in sales or F&B with a track record of success
Computer proficiency and ability to learn and efficiently operate multiple customer service software applications
Ability to work a flexible schedule, including weekends and holidays
Professional appearance and demeanor
Motivated self‑starter
Detailed understanding of the local area
Ability to accept rejection proactively
Coachable, quick learner, and open to feedback
Excellent interpersonal and guest relations skills
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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