Remote German-English Retention Specialist

A growing tech company is seeking a German/English-speaking Retention Specialist to join their remote team from Germany. You will lead conversations to convert cancellation requests into retention outcomes, identify churn patterns for smarter strategies, and solve complex scenarios with a customer-centric approach. Ideal candidates possess native-level German and fluent English skills, alongside strong negotiation and objection-handling abilities. The position offers an inclusive work environment focused on retention success. #J-18808-Ljbffr