Service Representative - Eyewash/WaterBreak
Cintas, Jacksonville, FL, United States
Job Description
Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a thorough cleaning and sanitizing service for their eyewash stations and WaterBreak water and ice units, operating equipment safely under all safety policies and procedures, and selling the complete Eyewash and WaterBreak line of products to Cintas First Aid and Safety (FAS) customers.
Requisition Number: 223574
Key Responsibilities
Training: Actively participate in on-the-job training which will culminate with a comprehensive hands‑on certification.
Timely Service: Service customers according to a well-planned calendar, ensuring customers are not serviced outside their scheduled service frequency.
Customer Service: Establish and maintain rapport with each customer contact to prevent lost business, resolve customer concerns by developing a problem‑resolution plan and communicating issues to the customer, striving to improve the product, systems, or services provided.
Safety and Sanitation: Perform a function check as well as clean and sanitize the outside of the WaterBreak water and ice units; thoroughly clean and sanitize customer eyewash stations with cleaning equipment, change out eyewash station water, clean the inside of the station, replace with clean water, and add antimicrobial additive; properly clean and maintain the inside of the van and service equipment daily.
Customer Retention and Growth: Increase route volume by selling and meeting sales goals through the following efforts:
Price Increases – sell customers on price increases as established by the Service Manager.
Selling New – sell new stations, units, and target products.
Invoicing: Provide accurate invoicing and accounting of services rendered, obtain a signature on the invoice, complete all paperwork and reports as required, maintain 30/60/90+ past‑due percentages according to goals set by management, and assist in the collection of past‑due amounts.
Skills and Qualifications
Required:
High School Diploma or GED equivalent.
Valid driver’s license.
Experienced practitioner able to work unsupervised.
Previous sales and/or customer service experience.
Preferred:
Bachelor’s degree preferred, but not required.
Benefits
Comprehensive and competitive medical, dental, and vision benefits with premiums below the national average; four different medical plan options, one at zero cost.
Competitive pay.
401(k) with company match/profit sharing/ESOP.
Disability, life and AD&D insurance, 100% company paid.
Paid time off and holidays.
Skills development, training and career advancement opportunities.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
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Requisition Number: 223574
Key Responsibilities
Training: Actively participate in on-the-job training which will culminate with a comprehensive hands‑on certification.
Timely Service: Service customers according to a well-planned calendar, ensuring customers are not serviced outside their scheduled service frequency.
Customer Service: Establish and maintain rapport with each customer contact to prevent lost business, resolve customer concerns by developing a problem‑resolution plan and communicating issues to the customer, striving to improve the product, systems, or services provided.
Safety and Sanitation: Perform a function check as well as clean and sanitize the outside of the WaterBreak water and ice units; thoroughly clean and sanitize customer eyewash stations with cleaning equipment, change out eyewash station water, clean the inside of the station, replace with clean water, and add antimicrobial additive; properly clean and maintain the inside of the van and service equipment daily.
Customer Retention and Growth: Increase route volume by selling and meeting sales goals through the following efforts:
Price Increases – sell customers on price increases as established by the Service Manager.
Selling New – sell new stations, units, and target products.
Invoicing: Provide accurate invoicing and accounting of services rendered, obtain a signature on the invoice, complete all paperwork and reports as required, maintain 30/60/90+ past‑due percentages according to goals set by management, and assist in the collection of past‑due amounts.
Skills and Qualifications
Required:
High School Diploma or GED equivalent.
Valid driver’s license.
Experienced practitioner able to work unsupervised.
Previous sales and/or customer service experience.
Preferred:
Bachelor’s degree preferred, but not required.
Benefits
Comprehensive and competitive medical, dental, and vision benefits with premiums below the national average; four different medical plan options, one at zero cost.
Competitive pay.
401(k) with company match/profit sharing/ESOP.
Disability, life and AD&D insurance, 100% company paid.
Paid time off and holidays.
Skills development, training and career advancement opportunities.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
#J-18808-Ljbffr