Supervisor, Customs Compliance
DSV Air & Sea Inc., Itasca, IL, United States
Summary
This position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.
Duties & Responsibilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.)
Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
Administer internal compliance programs in accordance with company guidelines.
Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
Ensure billing for compliance activities is completed, as required.
Manage customer reporting, as required.
Liaise with government agencies as required.
Support compliance training for internal and external customers as needed.
Perform other duties or special projects as assigned by management.
Intermediate to advanced computer skills with working knowledge of MS Office Suite
Basic knowledge of accounting
Well-developed analytical skills and ability to problem-solve
Strong organizational skills and ability to multi-task
Good interpersonal skills and communication skills
Advanced knowledge of Customs and FTZ processes
Knowledge of general freight forwarding terms and standards
Inventory control and record-keeping experience helpful.
Preferred Qualifications
Bachelor's degree in Supply Chain, Business, or a related field.
3+ years of logistics or brokerage experience, with an emphasis on import drayage.
Existing book of business or carrier relationships in key port markets
Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms
Computer Literacy
Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
At Will Employment DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Excluding Montana, where termination requires just cause.
Benefits Life insurance, paid time off, paid holidays, 401(k), medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well‑being. 401(k) plan offers company‑matching contributions up to 5%. Generous paid time off, paid holidays, and additional floating holidays.
Compensation For this position, the expected base pay is
$71,000 - $106,500 / Annual . Actual base compensation will be determined based on various factors including job‑related knowledge, geographical location, skills, experience, and other objective business considerations.
Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
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Duties & Responsibilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.)
Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
Administer internal compliance programs in accordance with company guidelines.
Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
Ensure billing for compliance activities is completed, as required.
Manage customer reporting, as required.
Liaise with government agencies as required.
Support compliance training for internal and external customers as needed.
Perform other duties or special projects as assigned by management.
Intermediate to advanced computer skills with working knowledge of MS Office Suite
Basic knowledge of accounting
Well-developed analytical skills and ability to problem-solve
Strong organizational skills and ability to multi-task
Good interpersonal skills and communication skills
Advanced knowledge of Customs and FTZ processes
Knowledge of general freight forwarding terms and standards
Inventory control and record-keeping experience helpful.
Preferred Qualifications
Bachelor's degree in Supply Chain, Business, or a related field.
3+ years of logistics or brokerage experience, with an emphasis on import drayage.
Existing book of business or carrier relationships in key port markets
Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms
Computer Literacy
Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
At Will Employment DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Excluding Montana, where termination requires just cause.
Benefits Life insurance, paid time off, paid holidays, 401(k), medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well‑being. 401(k) plan offers company‑matching contributions up to 5%. Generous paid time off, paid holidays, and additional floating holidays.
Compensation For this position, the expected base pay is
$71,000 - $106,500 / Annual . Actual base compensation will be determined based on various factors including job‑related knowledge, geographical location, skills, experience, and other objective business considerations.
Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
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