Chronic Care Specialty Sales Representative - Fayetteville, AR
Merck, Augusta, ME, United States
Job Description
As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment This field-based sales role covers the Northwest Arkansas territory including Fayetteville, AR. Travel is approximately 25% of the time, with overnight travel required as necessary.
Position Overview You will develop and manage relationships with specialty health care customers such as cardiologists, physician assistants, nurses, pharmacists, and office managers across physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics.
Key Responsibilities
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
Maintain current product knowledge and certifications for the company’s portfolio.
Conduct balanced and compliant product sales discussions with health care providers and business professionals aligned with company products and labeling.
Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
Be knowledgeable on headquarters approved information regarding company products, disease, and marketplace.
Monitor business performance against objectives using company tools to support effective planning and sales impact.
Minimum Requirements
S1 Level: Bachelor’s degree (BA/BS), or high‑school diploma or equivalent with 0‑3 years of relevant experience.
S2 Level: Bachelor’s degree (BA/BS), or high‑school diploma or equivalent with 3+ years of sales experience or at least 6 years of relevant experience in sales, marketing, military service, or healthcare/scientific fields.
Able to analyze complex data and leverage insights to develop strategic sales plans.
Comfortable using digital tools and platforms to engage with healthcare professionals.
Flexible and adaptable to changing market conditions and customer expectations.
Proven success in educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
Works well independently and collaboratively within team-oriented settings.
Valid driver’s license.
Strong ability to build and maintain customer relationships by understanding and addressing needs.
Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, must be willing to relocate at own expense.
Preferred Experience and Skills
Background in sales, account management, consultative roles, or customer service.
Experience analyzing metrics to evaluate progress toward goals.
Minimum of 3 years of relevant sales experience.
Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
Experience launching products and succeeding in competitive markets.
Ability to simplify complex information and convey technical details clearly.
Proficient in using advanced analytics to generate customer insights and drive sales.
Comfortable leveraging multi‑channel tools and technology to expand sales reach and impact.
Demonstrates proactive learning and an agile growth mindset.
Required Skills
Account Management, Account Planning, Adaptability, Business Planning, Client Communication, Complex Data Analysis, Customer Feedback Management, Customer Insights, Customer Service Management, Ethical Standards, Interpersonal Relationships, Lead Generation, Market Analysis, Product Sales, Sales Calls, Sales Metrics, Sales Presentations, Strategic Sales Initiatives
EEO Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC resources.
Hybrid Work Model This field‑based role does NOT qualify for the U.S. hybrid work model; employees must maintain a presence in the field.
Salary and Benefits Salary range: $106,200.00 – $167,200.00. Potential annual bonus and long‑term incentive. Benefits include medical, dental, vision, healthcare, retirement (401(k)), paid holidays, vacation, and compassionate and sick days.
Additional Information Location: Northwest Arkansas (Fayetteville, AR).
Travel: approximately 25% of time, including overnight travel.
Valid driver’s license required.
Relocation not provided.
Work visa sponsorship not provided.
Shift: Day.
Job posting end date: 04/27/2026.
Requisition ID: R392959.
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Territory Assignment This field-based sales role covers the Northwest Arkansas territory including Fayetteville, AR. Travel is approximately 25% of the time, with overnight travel required as necessary.
Position Overview You will develop and manage relationships with specialty health care customers such as cardiologists, physician assistants, nurses, pharmacists, and office managers across physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics.
Key Responsibilities
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
Maintain current product knowledge and certifications for the company’s portfolio.
Conduct balanced and compliant product sales discussions with health care providers and business professionals aligned with company products and labeling.
Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
Be knowledgeable on headquarters approved information regarding company products, disease, and marketplace.
Monitor business performance against objectives using company tools to support effective planning and sales impact.
Minimum Requirements
S1 Level: Bachelor’s degree (BA/BS), or high‑school diploma or equivalent with 0‑3 years of relevant experience.
S2 Level: Bachelor’s degree (BA/BS), or high‑school diploma or equivalent with 3+ years of sales experience or at least 6 years of relevant experience in sales, marketing, military service, or healthcare/scientific fields.
Able to analyze complex data and leverage insights to develop strategic sales plans.
Comfortable using digital tools and platforms to engage with healthcare professionals.
Flexible and adaptable to changing market conditions and customer expectations.
Proven success in educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
Works well independently and collaboratively within team-oriented settings.
Valid driver’s license.
Strong ability to build and maintain customer relationships by understanding and addressing needs.
Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, must be willing to relocate at own expense.
Preferred Experience and Skills
Background in sales, account management, consultative roles, or customer service.
Experience analyzing metrics to evaluate progress toward goals.
Minimum of 3 years of relevant sales experience.
Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
Experience launching products and succeeding in competitive markets.
Ability to simplify complex information and convey technical details clearly.
Proficient in using advanced analytics to generate customer insights and drive sales.
Comfortable leveraging multi‑channel tools and technology to expand sales reach and impact.
Demonstrates proactive learning and an agile growth mindset.
Required Skills
Account Management, Account Planning, Adaptability, Business Planning, Client Communication, Complex Data Analysis, Customer Feedback Management, Customer Insights, Customer Service Management, Ethical Standards, Interpersonal Relationships, Lead Generation, Market Analysis, Product Sales, Sales Calls, Sales Metrics, Sales Presentations, Strategic Sales Initiatives
EEO Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC resources.
Hybrid Work Model This field‑based role does NOT qualify for the U.S. hybrid work model; employees must maintain a presence in the field.
Salary and Benefits Salary range: $106,200.00 – $167,200.00. Potential annual bonus and long‑term incentive. Benefits include medical, dental, vision, healthcare, retirement (401(k)), paid holidays, vacation, and compassionate and sick days.
Additional Information Location: Northwest Arkansas (Fayetteville, AR).
Travel: approximately 25% of time, including overnight travel.
Valid driver’s license required.
Relocation not provided.
Work visa sponsorship not provided.
Shift: Day.
Job posting end date: 04/27/2026.
Requisition ID: R392959.
#J-18808-Ljbffr