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Business Operations Lead, Partner Core Tech, AWS Specialist and Partner Sales Op

Amazon Web Services (AWS), New York, NY, United States


Description The AWS Specialist and Partner Sales Operations team is seeking an exceptional builder and innovator to lead Business Operations for Partner Core & Tech. This role is at the forefront of how AWS goes to market with partners, reinventing operational excellence through AI and agentic automation to create exponentially greater value for partners and AWS customers.

What You’ll Do You will be hands‑on in taking established business processes and complex global operations and fundamentally reinventing them through agentic AI. This role requires reimagining how we operate at scale, breaking down disconnected workflows and fragmented data, and rebuilding streamlined, automated solutions that transform operational efficiency across Partner Core & Tech.

You’ll interact directly with business stakeholders across Partner Core & Tech, engaging with senior leaders across the global partner organization and beyond. You’ll translate executive strategy into execution through cross‑functional team interlocks and operational model development with relentless focus on automation.

This role is designed for someone with an insatiable desire to invent and build using AI tools—someone who sees manual processes as opportunities for automation, who thrives on complexity, and who approaches every operational challenge with an automation‑first mindset.

Key Job Responsibilities

Architect and implement the next generation of operational frameworks for Partner Core & Tech, transforming how business and technical functions scale partner enablement through AI‑first automation.

Lead the transformation of manual operational processes into AI‑powered, automated workflows that eliminate friction and scale exponentially across Partner Core & Tech.

Build and deploy Agentic AI solutions that orchestrate complex cross‑functional workflows, from partner engagement tracking to performance analysis and reporting.

Pioneer new operational models that leverage AI‑human collaboration to augment team productivity and decision‑making velocity across multiple functions.

Architect data pipelines and automation frameworks using advanced tools (Python, SQL, Redshift, QuickSuite) to create self‑service intelligence and insights for the Partner Core Operations team.

Partner directly with business stakeholders and senior leaders to translate strategic priorities into executable operational plans with measurable outcomes.

Design and implement performance measurement systems that connect technical milestones to business impact and revenue generation.

Serve as the operational architect for pilot programs testing new business models, technical capabilities, and partner engagement approaches.

Drive operational rigor through standardized processes and metrics while maintaining flexibility to innovate and experiment with emerging AI capabilities.

Why This Role Matters This is a rare opportunity to shape the future of AWS Partner operations, architecting AI‑powered frameworks that will define how we scale partner enablement globally for years to come. You will gain deep expertise in a vital business area, working directly with business and technical stakeholders at the backbone of our partner ecosystem and implementing Agentic AI at scale in complex, global operations.

Basic Qualifications

5+ years of Microsoft Excel experience

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Experience with sales CRM tools such as Salesforce or similar software

Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

5+ years of finance, business management and sales operations experience

Experience working within a high‑growth, technology company

Equal Opportunity Employer Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Locations & Compensation USA, CA, Mountain View - 96,900.00 - 169,500.00 USD annually

USA, NY, New York - 96,900.00 - 169,500.00 USD annually

USA, TX, Austin - 88,100.00 - 154,100.00 USD annually

USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually

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