Retail Loan Transaction Manager
Busey, Champaign, IL, United States
Position Summary
The Retail Loan Transaction Manager will provide leadership and management to the Enterprise Loan Transaction staff and all functions related to that department for the global organization. This includes overseeing various servicing related processes including loan payment processing, account reconciliation, issue tracking and resolutions, internal and external client requests via phone, email service event, compliance with internal and external regulatory requirements, creation of policies, procedures for Retail loan servicing department, and assisting with preparation of responses to internal and external audit findings. This position also ensures cohesiveness between the front line, back-office departments and Enterprise Loans Leadership team.
Duties & Responsibilities
Management of Retail Loan Transaction staff and all daily functions performed by the group to ensure they are performing the necessary job duties at the expected level
Assist with the creation and on-going maintenance of departmental policies and procedures, including adherence by staff
Maintain Service level standards for team with metric reporting and accountability measures
Remain up to date on all Bank policies and procedures, documentation and applicable state/federal regulations and requirements to ensure loan quality; ensure overall department adherence to daily operating standards concerning compliance with federal/state regulations and internal bank risk control standard
Ensure cohesiveness between the front line and back-office departments by acting as a resource for other departments
Education & Experience Knowledge Of:
Strong oral and written communication skills
Strong organizational and time management skills
Retail loan documentation, credit arrangements, bank products, and accounting systems
Bank regulations and compliance issues
Ability To:
Continual attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
Work in a fast-paced environment with demonstrated ability to prioritize projects
Identify, problem solve, and exercise exceptional use of good judgment with respect to issues/circumstances as they arise
Conform to all safety rules and use all appropriate safety equipment
Work independently and part of a team
Education And Training:
Requires bachelor’s degree in business, Finance, Accounting, or Economics OR equivalent years of relevant work experience
Requires 5 or more years of experience in Commercial loan operations or loan accounting department
Requires knowledge of Microsoft Office
Compensation & Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $71,000 - $90,548/year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
#J-18808-Ljbffr
Duties & Responsibilities
Management of Retail Loan Transaction staff and all daily functions performed by the group to ensure they are performing the necessary job duties at the expected level
Assist with the creation and on-going maintenance of departmental policies and procedures, including adherence by staff
Maintain Service level standards for team with metric reporting and accountability measures
Remain up to date on all Bank policies and procedures, documentation and applicable state/federal regulations and requirements to ensure loan quality; ensure overall department adherence to daily operating standards concerning compliance with federal/state regulations and internal bank risk control standard
Ensure cohesiveness between the front line and back-office departments by acting as a resource for other departments
Education & Experience Knowledge Of:
Strong oral and written communication skills
Strong organizational and time management skills
Retail loan documentation, credit arrangements, bank products, and accounting systems
Bank regulations and compliance issues
Ability To:
Continual attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
Work in a fast-paced environment with demonstrated ability to prioritize projects
Identify, problem solve, and exercise exceptional use of good judgment with respect to issues/circumstances as they arise
Conform to all safety rules and use all appropriate safety equipment
Work independently and part of a team
Education And Training:
Requires bachelor’s degree in business, Finance, Accounting, or Economics OR equivalent years of relevant work experience
Requires 5 or more years of experience in Commercial loan operations or loan accounting department
Requires knowledge of Microsoft Office
Compensation & Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $71,000 - $90,548/year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
#J-18808-Ljbffr