Sr. Business Analyst, Field Force Enablement
Atlas, New York, NY, United States
We are seeking a senior-level Business Analyst to support a pharmaceutical digital organization, with a focus on Salesforce and field force enablement. This is a high-impact, client-facing role requiring a self-directed professional who can quickly acclimate to new environments and operate effectively with minimal oversight.
You will partner directly with business stakeholders to uncover, shape, and document complex business needs, translating them into clear, actionable requirements and user stories. The work spans Salesforce and web-based initiatives, with a strong emphasis on supporting field teams, patient programs, and data integration efforts.
This role operates within a dynamic and evolving environment, requiring comfort with ambiguity, strong critical thinking, and the ability to challenge assumptions to drive high-quality outcomes.
Responsibilities
Lead deep-dive discovery sessions with business stakeholders to uncover true business needs beyond stated requests Translate complex business requirements into detailed documentation, including high-quality user stories and acceptance criteria Support backlog development and prioritization for a large-scale oncology program following post-production release Analyze and document patient registration workflows, ensuring field representatives have access to critical data within Salesforce Gather and define business requirements for data flowing from multiple web properties into Salesforce, identifying both common and unique data elements Partner cross-functionally to ensure alignment between business needs and system capabilities across Salesforce and web platforms Act as a bridge between non-technical stakeholders and technical teams, clearly articulating requirements without dictating technical design Proactively ask insightful questions, challenge assumptions, and drive clarity in ambiguous or evolving situations Produce clear, structured, and comprehensive documentation to support development and implementation efforts Qualifications
10+ years of experience as a Business Analyst, preferably within life sciences or pharmaceutical environments Strong experience working with business stakeholders to elicit, document, and refine requirements Demonstrated ability to operate independently in fast-paced, ambiguous environments with minimal direction Exceptional communication skills, with the ability to engage and influence non-technical, senior-level stakeholders Proven ability to think critically, ask probing questions, and uncover underlying business needs Excellent documentation skills, with a focus on clarity, structure, and usability Experience supporting field force enablement, commercial pharma operations, or patient assistance programs preferred Familiarity with Salesforce is a plus, but not required; ability to quickly learn new platforms is essential Strong analytical and problem-solving capabilities
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Lead deep-dive discovery sessions with business stakeholders to uncover true business needs beyond stated requests Translate complex business requirements into detailed documentation, including high-quality user stories and acceptance criteria Support backlog development and prioritization for a large-scale oncology program following post-production release Analyze and document patient registration workflows, ensuring field representatives have access to critical data within Salesforce Gather and define business requirements for data flowing from multiple web properties into Salesforce, identifying both common and unique data elements Partner cross-functionally to ensure alignment between business needs and system capabilities across Salesforce and web platforms Act as a bridge between non-technical stakeholders and technical teams, clearly articulating requirements without dictating technical design Proactively ask insightful questions, challenge assumptions, and drive clarity in ambiguous or evolving situations Produce clear, structured, and comprehensive documentation to support development and implementation efforts Qualifications
10+ years of experience as a Business Analyst, preferably within life sciences or pharmaceutical environments Strong experience working with business stakeholders to elicit, document, and refine requirements Demonstrated ability to operate independently in fast-paced, ambiguous environments with minimal direction Exceptional communication skills, with the ability to engage and influence non-technical, senior-level stakeholders Proven ability to think critically, ask probing questions, and uncover underlying business needs Excellent documentation skills, with a focus on clarity, structure, and usability Experience supporting field force enablement, commercial pharma operations, or patient assistance programs preferred Familiarity with Salesforce is a plus, but not required; ability to quickly learn new platforms is essential Strong analytical and problem-solving capabilities
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