Marketing Manager, DPS Community- Orthopedics
Johnson & Johnson, Raynham, MA, United States
Marketing Manager – DPS Community
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness.
The Marketing Manager, DPS Community is responsible for the execution, operation, and scaling of DePuy Synthes’ global peer‑to‑peer surgeon community as the organization establishes itself as a standalone company. Reporting to the DPS Community Lead, this role translates community strategy into action—owning day‑to‑day platform operations, program execution, communications, data integrity, and cross‑functional coordination.
Locations: Palm Beach Gardens, FL; Raynham, MA; Warsaw, IN; West Chester, PA.
Responsibilities Community Platform Operations & Execution
Serve as the Business Product Owner for the DPS peer‑to‑peer community platform, owning day‑to‑day operations, platform requirements, and member experience while partnering with the DPS Community Lead on strategic direction and roadmap prioritization.
Execute community initiatives including global webinars, in‑person engagements, and content programming in partnership with the DPS Community Lead & cross‑functional partners.
Support cross‑platform and cross‑market expansion of community capabilities, ensuring consistent execution and quality as the community scales to new business units and geographies.
Manage relationships with credentialed Key Opinion Leaders (KOLs) and collaborate with clinical teams to generate business insights and drive engagement within the community.
Partner with the DPS Community Lead to identify and implement platform enhancements, new features, and workflow improvements that support the evolving community strategy.
Data Management & Reporting
Own community data integrity, ensuring clean, accurate data flow between community platforms and enterprise data management tools.
Build and maintain community performance metrics, dashboards, and reporting to track engagement, growth, and impact across markets and business units.
Analyze community data to surface insights, identify trends, and inform recommendations that the DPS Community Lead can incorporate into strategic planning.
Partner with the broader Digital Experience team to ensure community data is integrated with enterprise analytics and customer data initiatives.
Communications & Content
Lead the development and distribution of community communications, including newsletters, member updates, and engagement campaigns across business units and regions.
Support FSO internal communications related to the community to drive field awareness, execution, and achievement of KPIs.
Collaborate with surgeons, clinical teams, and business unit marketing on content development —including clinical materials, case studies, and testimonials— to fuel community engagement.
Partner within the Digital Experience team to ensure community content is delivered efficiently through standardized workflows.
Stakeholder Coordination & Cross‑Functional Partnership
Partner across business unit marketing, clinical content, professional education, corporate communications, and field sales to align community execution with broader organizational priorities.
Contribute to governance committee activities to ensure community programs meet strategic, compliance, and regulatory standards.
Support the DPS Community Lead in socializing community value, driving adoption across business units, and onboarding new stakeholders and markets.
Coordinate with regional and OUS marketing teams to adapt community programs for local market needs while maintaining global consistency.
Strategic Impact
Scaling the DePuy Synthes surgeon community into a global, cross‑specialty peer‑to‑peer engagement channel.
Strengthening surgeon relationships and KOL engagement across all orthopaedic business units.
Driving measurable community growth, engagement, and retention across markets.
Enabling data‑driven community insights that inform broader commercial and clinical strategies.
Supporting the establishment of DePuy Synthes’ digital brand presence and surgeon engagement model as a standalone company.
Required Experience & Qualifications
Bachelor’s degree in Marketing, Communications, Life Sciences, or a related field.
5–8+ years of experience in marketing, community management, or digital engagement roles, including experience partnering closely with Professional Education and/or Clinical Sales teams.
Demonstrated experience in MedTech, pharmaceutical, healthcare, or other regulated industries.
Experience coordinating with healthcare professionals and translating clinical content into engaging marketing materials and community programming.
Experience managing digital platforms and data workflows, with strong data literacy and attention to data integrity.
Strong project management skills with the ability to manage multiple initiatives simultaneously across stakeholders and markets.
Excellent written and verbal communication skills with the ability to tailor messages for diverse stakeholder audiences.
Proactive collaborator who can partner effectively across functions without direct authority.
Comfort operating in ambiguity and evolving organizational environments.
Preferred Qualifications
Master’s degree preferred.
Experience with peer‑to‑peer community platforms and engagement strategies.
Familiarity with marketing automation platforms and CRM/customer data tools.
Experience supporting global or multi‑market programs with localization considerations.
Background in orthopedics, surgical technology, or medical devices.
Experience with webinar and virtual event platforms.
Demonstrated experience scaling a community or engagement program across business units or geographies.
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Pay Range $102,000.00 – $177,100.00
Additional Description for Pay Transparency Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long‑term incentive program.
Benefits
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year (48 hours for Colorado residents; 56 hours for Washington residents)
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52‑week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time‑Off – 80 hours per calendar year
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Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness.
The Marketing Manager, DPS Community is responsible for the execution, operation, and scaling of DePuy Synthes’ global peer‑to‑peer surgeon community as the organization establishes itself as a standalone company. Reporting to the DPS Community Lead, this role translates community strategy into action—owning day‑to‑day platform operations, program execution, communications, data integrity, and cross‑functional coordination.
Locations: Palm Beach Gardens, FL; Raynham, MA; Warsaw, IN; West Chester, PA.
Responsibilities Community Platform Operations & Execution
Serve as the Business Product Owner for the DPS peer‑to‑peer community platform, owning day‑to‑day operations, platform requirements, and member experience while partnering with the DPS Community Lead on strategic direction and roadmap prioritization.
Execute community initiatives including global webinars, in‑person engagements, and content programming in partnership with the DPS Community Lead & cross‑functional partners.
Support cross‑platform and cross‑market expansion of community capabilities, ensuring consistent execution and quality as the community scales to new business units and geographies.
Manage relationships with credentialed Key Opinion Leaders (KOLs) and collaborate with clinical teams to generate business insights and drive engagement within the community.
Partner with the DPS Community Lead to identify and implement platform enhancements, new features, and workflow improvements that support the evolving community strategy.
Data Management & Reporting
Own community data integrity, ensuring clean, accurate data flow between community platforms and enterprise data management tools.
Build and maintain community performance metrics, dashboards, and reporting to track engagement, growth, and impact across markets and business units.
Analyze community data to surface insights, identify trends, and inform recommendations that the DPS Community Lead can incorporate into strategic planning.
Partner with the broader Digital Experience team to ensure community data is integrated with enterprise analytics and customer data initiatives.
Communications & Content
Lead the development and distribution of community communications, including newsletters, member updates, and engagement campaigns across business units and regions.
Support FSO internal communications related to the community to drive field awareness, execution, and achievement of KPIs.
Collaborate with surgeons, clinical teams, and business unit marketing on content development —including clinical materials, case studies, and testimonials— to fuel community engagement.
Partner within the Digital Experience team to ensure community content is delivered efficiently through standardized workflows.
Stakeholder Coordination & Cross‑Functional Partnership
Partner across business unit marketing, clinical content, professional education, corporate communications, and field sales to align community execution with broader organizational priorities.
Contribute to governance committee activities to ensure community programs meet strategic, compliance, and regulatory standards.
Support the DPS Community Lead in socializing community value, driving adoption across business units, and onboarding new stakeholders and markets.
Coordinate with regional and OUS marketing teams to adapt community programs for local market needs while maintaining global consistency.
Strategic Impact
Scaling the DePuy Synthes surgeon community into a global, cross‑specialty peer‑to‑peer engagement channel.
Strengthening surgeon relationships and KOL engagement across all orthopaedic business units.
Driving measurable community growth, engagement, and retention across markets.
Enabling data‑driven community insights that inform broader commercial and clinical strategies.
Supporting the establishment of DePuy Synthes’ digital brand presence and surgeon engagement model as a standalone company.
Required Experience & Qualifications
Bachelor’s degree in Marketing, Communications, Life Sciences, or a related field.
5–8+ years of experience in marketing, community management, or digital engagement roles, including experience partnering closely with Professional Education and/or Clinical Sales teams.
Demonstrated experience in MedTech, pharmaceutical, healthcare, or other regulated industries.
Experience coordinating with healthcare professionals and translating clinical content into engaging marketing materials and community programming.
Experience managing digital platforms and data workflows, with strong data literacy and attention to data integrity.
Strong project management skills with the ability to manage multiple initiatives simultaneously across stakeholders and markets.
Excellent written and verbal communication skills with the ability to tailor messages for diverse stakeholder audiences.
Proactive collaborator who can partner effectively across functions without direct authority.
Comfort operating in ambiguity and evolving organizational environments.
Preferred Qualifications
Master’s degree preferred.
Experience with peer‑to‑peer community platforms and engagement strategies.
Familiarity with marketing automation platforms and CRM/customer data tools.
Experience supporting global or multi‑market programs with localization considerations.
Background in orthopedics, surgical technology, or medical devices.
Experience with webinar and virtual event platforms.
Demonstrated experience scaling a community or engagement program across business units or geographies.
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Pay Range $102,000.00 – $177,100.00
Additional Description for Pay Transparency Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long‑term incentive program.
Benefits
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year (48 hours for Colorado residents; 56 hours for Washington residents)
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52‑week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time‑Off – 80 hours per calendar year
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