Teller Retail Banker II
Woodforest National Bank, Cockeysville, MD, United States
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning bank. Woodforest National Bank is privately owned and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country.
Responsibilities
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day.
As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs.
The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.
Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Job Branch Banking
Primary Location Maryland - Cockeysville
Schedule Full-time
Work Locations MD - Hunt Valley WM-0247
Salary Range $16.48 to $19.81 per hour
Unposting Date Ongoing
Organization Maryland
Minimum Qualifications/Experience
3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
Previous in-store banking experience is preferred, but not required.
Must be positive and engaging.
Formal Education & Certification
High School Diploma or equivalent required.
Work Status
Full-time.
Supervisory Responsibility
No.
Travel
Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions
Standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Benefits Woodforest offers a comprehensive benefits package. Benefits include 11 holidays, and PTO time based on continuous years of service as described below. For a complete list of benefits please see the benefits overview document linked in the original description. This document highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information in this document and the actual plan documents or policies, the documents or policies will always govern.
Disclaimer & Equal Opportunity This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
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Become a part of the diverse and inclusive team within our nationally recognized award-winning bank. Woodforest National Bank is privately owned and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country.
Responsibilities
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day.
As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs.
The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.
Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Job Branch Banking
Primary Location Maryland - Cockeysville
Schedule Full-time
Work Locations MD - Hunt Valley WM-0247
Salary Range $16.48 to $19.81 per hour
Unposting Date Ongoing
Organization Maryland
Minimum Qualifications/Experience
3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
Previous in-store banking experience is preferred, but not required.
Must be positive and engaging.
Formal Education & Certification
High School Diploma or equivalent required.
Work Status
Full-time.
Supervisory Responsibility
No.
Travel
Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions
Standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Benefits Woodforest offers a comprehensive benefits package. Benefits include 11 holidays, and PTO time based on continuous years of service as described below. For a complete list of benefits please see the benefits overview document linked in the original description. This document highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information in this document and the actual plan documents or policies, the documents or policies will always govern.
Disclaimer & Equal Opportunity This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
#J-18808-Ljbffr