Personal Banker
Commerce Bank, Wichita, KS, United States
Compensation Range
Hourly: $20.55 - $25.05 (Amount based on relevant experience, skills, and competencies.)
About This Job Our Personal Bankers are personable, goal‑oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. Commerce recognizes and rewards talent and skills. The role is at the Wichita Tallgrass location.
Responsibilities
Receive the tools, resources, and training you need to be successful.
Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
Actively listen to our customers so you can make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Earn more than base pay through the quarterly incentive program.
Work Schedule Monday - Friday 8:45 AM – 5:45 PM, alternating Saturdays 8:45 AM – 12:15 PM.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
Educate customers on a variety of retail products and digital solutions to enhance the customer experience and contribute to achieving sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with ability to provide an excellent customer experience.
Ability to meet personal and branch sales and customer services expectations.
Motivated and organized self‑starter with strong attention to detail and ability to manage multiple priorities.
Team player with excellent written, verbal and interpersonal communication skills.
Adaptability to a variety of situations with an optimistic outlook aligned with our culture and Core Values.
Proficient with Microsoft Word, Excel and Outlook.
Education & Experience
High School diploma or equivalent, or combination of education and experience.
At least 1 year sales or customer‑service experience.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest and are considered for this position, you will be asked to authorize that report.
Benefits include employer‑sponsored health, dental and vision insurance, 401(k), life insurance, paid vacation and paid personal time. Career development, education assistance and voluntary supplemental benefits are also offered.
Location: 456 N Main, Wichita, Kansas 67202
Time Type: Full time
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About This Job Our Personal Bankers are personable, goal‑oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. Commerce recognizes and rewards talent and skills. The role is at the Wichita Tallgrass location.
Responsibilities
Receive the tools, resources, and training you need to be successful.
Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
Actively listen to our customers so you can make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Earn more than base pay through the quarterly incentive program.
Work Schedule Monday - Friday 8:45 AM – 5:45 PM, alternating Saturdays 8:45 AM – 12:15 PM.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
Educate customers on a variety of retail products and digital solutions to enhance the customer experience and contribute to achieving sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with ability to provide an excellent customer experience.
Ability to meet personal and branch sales and customer services expectations.
Motivated and organized self‑starter with strong attention to detail and ability to manage multiple priorities.
Team player with excellent written, verbal and interpersonal communication skills.
Adaptability to a variety of situations with an optimistic outlook aligned with our culture and Core Values.
Proficient with Microsoft Word, Excel and Outlook.
Education & Experience
High School diploma or equivalent, or combination of education and experience.
At least 1 year sales or customer‑service experience.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest and are considered for this position, you will be asked to authorize that report.
Benefits include employer‑sponsored health, dental and vision insurance, 401(k), life insurance, paid vacation and paid personal time. Career development, education assistance and voluntary supplemental benefits are also offered.
Location: 456 N Main, Wichita, Kansas 67202
Time Type: Full time
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