Credit Specialist
Ferguson, Los Angeles, CA, United States
Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company dedicated to building better infrastructure, homes and businesses. We exist to help customers’ complex projects be simple, successful and sustainable, while proactively solving problems and growing to serve customers, communities and each other. You will build a career that you are proud of, at a company you can believe in. Overall Job Objective
The Credit Specialist will be managing a portfolio of process-focused customers and national accounts. Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears. Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts. Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships. Support enterprise business and sales objectives through efficient performance of job responsibilities. Qualifications
3-5 years of experience in credit management or similar roles. Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms. Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems. Benefits and Equal Employment Opportunity
At Ferguson, we care for each other. We value well-being and offer a holistic approach to benefits plans and programs that support mental, physical and financial well-being. Our benefits include health, dental, vision, paid time off, life insurance, and a 401(k) with company match, along with additional inclusive enhancements such as mental health coverage, family-building benefits, paid parental leave, associate discounts, and community involvement opportunities. Pay Range:
$25.04 - $37.56 Estimated payment ranges:
Monthly for Salaried roles or Hourly for all other roles. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations. Starting wage may be higher in certain locations based on local or state wage requirements. EEO Statement : Ferguson complies with applicable equal opportunity laws. Ferguson Enterprises, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. The Company is a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a), which prohibit discrimination against protected veterans and individuals with disabilities.
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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company dedicated to building better infrastructure, homes and businesses. We exist to help customers’ complex projects be simple, successful and sustainable, while proactively solving problems and growing to serve customers, communities and each other. You will build a career that you are proud of, at a company you can believe in. Overall Job Objective
The Credit Specialist will be managing a portfolio of process-focused customers and national accounts. Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions. Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears. Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts. Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships. Support enterprise business and sales objectives through efficient performance of job responsibilities. Qualifications
3-5 years of experience in credit management or similar roles. Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms. Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems. Benefits and Equal Employment Opportunity
At Ferguson, we care for each other. We value well-being and offer a holistic approach to benefits plans and programs that support mental, physical and financial well-being. Our benefits include health, dental, vision, paid time off, life insurance, and a 401(k) with company match, along with additional inclusive enhancements such as mental health coverage, family-building benefits, paid parental leave, associate discounts, and community involvement opportunities. Pay Range:
$25.04 - $37.56 Estimated payment ranges:
Monthly for Salaried roles or Hourly for all other roles. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations. Starting wage may be higher in certain locations based on local or state wage requirements. EEO Statement : Ferguson complies with applicable equal opportunity laws. Ferguson Enterprises, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. The Company is a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a), which prohibit discrimination against protected veterans and individuals with disabilities.
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