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Assistant Property Manager

HallKeen Management, Williamstown, MA, United States


Job Title Assistant Property Manager

Location River Lofts, 250 Water Street Williamstown, MA 01267

Hours Full time – 40 Hours

Pay Rate $25 to $28 DOE per hour

Job Description HallKeen Management Company is looking for a detail-oriented Assistant Property Manager for a 54‑unit Low Income Housing Tax Credit/HOME and Market Rate community located in Williamstown, MA. This position assists and supports the Property Manager and oversees the affordable programs for the community.

Responsibilities The primary responsibilities of this position are to conduct all initial, interim and annual certifications, maintain compliance with the subsidy programs and assist the Property Manager in all aspects of management for the community.

Other responsibilities include, but not limited to:

Assist the Property Manager in the day‑to‑day operations of the property

Maintain accurate resident files, lease records, and property documentation

Prepare and distribute resident correspondence, notices, and communications

Assist with move‑in and move‑out processes including inspections and documentation

Answer phones, respond to emails, and greet residents and visitors professionally

Collect and post rent payments; support delinquency follow‑up

Maintain office organization and supply inventory

Process invoices and purchase orders as directed by the Property Manager

Assist with leasing activities including showing units and processing applications

Maintain an accurate and up‑to‑date waitlist

Follow up with prospective residents and maintain leasing traffic records

Coordinate maintenance requests and ensure timely completion

Provide excellent customer service to residents and prospects

Support compliance with Fair Housing and program requirements

Requirements Qualified candidates must have a minimum of 2+ years residential property management experience or equivalent, knowledge of HUD and Tax Credit policies and procedures, C3P (Tax Credit Specialist) and COS (Certified Occupancy Specialist) designations a plus. Candidates must have strong verbal and written communication skills, ability to adapt to a fast‑paced environment, ability to multi‑task and work independently with attention to detail, and strong organizational skills. Must be proficient in Microsoft Word, OneSite, Outlook and Excel. RealPage, OneSite experience a plus.

Benefits Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short‑Term Disability, Long‑Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, Personal time and Paid Holiday Benefit.

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