Sales Engineer
Bodycote, Raleigh, NC, United States
Overview
Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including engineers, scientists, and technicians. This position is safety-sensitive due to the nature of the business and heavy industrial market. Based in NC, this role will work directly with customers to develop solutions and drive specification and commercialization while expanding current territories. The person will apply a hands-on, problem-solving, technical approach to application development, and will build pipeline opportunities while closing existing ones to accelerate growth in North America.
Responsibilities
Develop in-depth understanding of Kolsterising and other S3P technology features and benefits, applying them in target industries at the OEM level where possible.
Drive S3P sales to meet budget and strategic plan revenue/profit targets.
Maintain regular follow-up with customers on projects, driving their specification of the process and the commercialization of customer programs.
Grow the project pipeline and develop business with a hands-on approach through customer presentations, processing trials, and regular contact with technical staff at the customer.
Work directly with customers to develop viable material choices and designs utilizing Kolsterising and other S3P treatments.
Collaborate with R&D and manufacturing teams to develop answers to technical product questions and support scale-up and commercialization.
Present technology to technical groups and organizations and establish Bodycote as the surface hardening subject matter expert in the SS industry.
Develop and execute strategic market plans to promote Kolsterising across market segments.
Collate and obtain competitor intelligence to understand the technical, operational, and economic strengths and limitations of other surface hardening providers and competing technologies.
Manage contractual agreements and ensure compliance with existing customers; negotiate terms with the VP Global Sales and Business Development S3P as appropriate to underpin long-term relationships and sustained sales revenue.
Maintain and develop cross-functional relationships with key decision makers to maximize visibility of new sales opportunities and positionBodycote as the preferred solution for surface hardening SS.
Develop and maintain technical marketing literature to market key attributes and educate customers on our processes.
Report for work on time, follow directions, interact effectively with co-workers, and accept constructive criticism.
Handle proprietary and third-party information ethically and professionally.
Travel +60%.
Qualifications
Bachelor’s Degree in Engineering, Business, or a similar field.
This position requires ITAR compliance; therefore, candidates must be U.S. Citizens or Permanent Residents.
Hands-on technical development skills with stainless steel (preferred but not required), mechanical, and functional parts.
Ability to translate customer application requirements into product performance attributes; inventive, creative, and problem-solving mindset.
Proactive and frequent interface with customers and other Bodycote personnel on project status.
Excellent verbal and written communication skills.
Strong working capability with PC tools (Excel, PowerPoint, CRM, etc.).
Preferred Skills
Familiar with stage-gate (or similar) product development processes and R&D project management.
Experience with key target segments and customers such as Semiconductor, Medical devices, industrial fluid handling, and food processing equipment.
Physical & Mental Demands
Must be able to work in a sitting position for extended periods in an office/industrial environment.
Manual dexterity for data entry.
Ability to bend, pull, stoop, and reach.
Ability to lift 25–30 lbs.
May be exposed to heat, fumes, noise, and humidity.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents and computer screens.
The statements herein describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required. The job description does not constitute a contract for employment. Bodycote reserves the right to revise or change job duties as needed.
Bodycote is an Equal Opportunity Employer and does not discriminate based on race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity or expression, age for individuals over forty, military or veteran status, sexual orientation, or any other basis protected by applicable laws.
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Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including engineers, scientists, and technicians. This position is safety-sensitive due to the nature of the business and heavy industrial market. Based in NC, this role will work directly with customers to develop solutions and drive specification and commercialization while expanding current territories. The person will apply a hands-on, problem-solving, technical approach to application development, and will build pipeline opportunities while closing existing ones to accelerate growth in North America.
Responsibilities
Develop in-depth understanding of Kolsterising and other S3P technology features and benefits, applying them in target industries at the OEM level where possible.
Drive S3P sales to meet budget and strategic plan revenue/profit targets.
Maintain regular follow-up with customers on projects, driving their specification of the process and the commercialization of customer programs.
Grow the project pipeline and develop business with a hands-on approach through customer presentations, processing trials, and regular contact with technical staff at the customer.
Work directly with customers to develop viable material choices and designs utilizing Kolsterising and other S3P treatments.
Collaborate with R&D and manufacturing teams to develop answers to technical product questions and support scale-up and commercialization.
Present technology to technical groups and organizations and establish Bodycote as the surface hardening subject matter expert in the SS industry.
Develop and execute strategic market plans to promote Kolsterising across market segments.
Collate and obtain competitor intelligence to understand the technical, operational, and economic strengths and limitations of other surface hardening providers and competing technologies.
Manage contractual agreements and ensure compliance with existing customers; negotiate terms with the VP Global Sales and Business Development S3P as appropriate to underpin long-term relationships and sustained sales revenue.
Maintain and develop cross-functional relationships with key decision makers to maximize visibility of new sales opportunities and positionBodycote as the preferred solution for surface hardening SS.
Develop and maintain technical marketing literature to market key attributes and educate customers on our processes.
Report for work on time, follow directions, interact effectively with co-workers, and accept constructive criticism.
Handle proprietary and third-party information ethically and professionally.
Travel +60%.
Qualifications
Bachelor’s Degree in Engineering, Business, or a similar field.
This position requires ITAR compliance; therefore, candidates must be U.S. Citizens or Permanent Residents.
Hands-on technical development skills with stainless steel (preferred but not required), mechanical, and functional parts.
Ability to translate customer application requirements into product performance attributes; inventive, creative, and problem-solving mindset.
Proactive and frequent interface with customers and other Bodycote personnel on project status.
Excellent verbal and written communication skills.
Strong working capability with PC tools (Excel, PowerPoint, CRM, etc.).
Preferred Skills
Familiar with stage-gate (or similar) product development processes and R&D project management.
Experience with key target segments and customers such as Semiconductor, Medical devices, industrial fluid handling, and food processing equipment.
Physical & Mental Demands
Must be able to work in a sitting position for extended periods in an office/industrial environment.
Manual dexterity for data entry.
Ability to bend, pull, stoop, and reach.
Ability to lift 25–30 lbs.
May be exposed to heat, fumes, noise, and humidity.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents and computer screens.
The statements herein describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required. The job description does not constitute a contract for employment. Bodycote reserves the right to revise or change job duties as needed.
Bodycote is an Equal Opportunity Employer and does not discriminate based on race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity or expression, age for individuals over forty, military or veteran status, sexual orientation, or any other basis protected by applicable laws.
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