Member Service Representative
TruMark Financial Credit Union, Warrington, PA, United States
Overview
TRUMARK CREDIT UNION
Job Title:
Member Service Representative
Department:
Warrington Branch
Location:
875 Easton Road Warrington, PA 18976
Employment Type:
Full-Time
What You’ll Do As a
Member Service Representative , you’ll play a vital role in our members\' financial journeys:
Provide exceptional customer service: Assist members with their financial needs and answer inquiries about products and services.
Process transactions accurately: Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.
Cross-sell products and services: Educate members on Trumark’s offerings and recommend solutions that meet their financial goals.
Resolve member issues: Address concerns and find effective resolutions in a timely and professional manner.
Maintain operational excellence: Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.
What You Bring To The Table
Education:
High school diploma or GED required; associate degree in business or a related field preferred.
Experience:
1+ years of experience in customer service, retail, or banking preferred.
Skills:
Strong communication, attention to detail, and proficiency in technology. A positive attitude and problem-solving mindset are essential.
Availability:
Flexible hours, including evenings and Saturdays, may be required.
What To Expect After You Apply
Application Review: We’ll carefully review your application to ensure it meets the role\'s qualifications.
Phone Screening: If selected, you’ll participate in a brief call to discuss your skills and experience.
Interview: Shortlisted candidates will be invited for an in-depth interview with our team.
Final Decision: After interviews, we’ll notify you of the outcome and next steps.
We strive to keep you informed throughout the process and appreciate your time and effort!
Ready to Apply?
If you’re excited about joining a supportive and mission-driven team, apply now and start your journey with Trumark!
#J-18808-Ljbffr
Job Title:
Member Service Representative
Department:
Warrington Branch
Location:
875 Easton Road Warrington, PA 18976
Employment Type:
Full-Time
What You’ll Do As a
Member Service Representative , you’ll play a vital role in our members\' financial journeys:
Provide exceptional customer service: Assist members with their financial needs and answer inquiries about products and services.
Process transactions accurately: Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.
Cross-sell products and services: Educate members on Trumark’s offerings and recommend solutions that meet their financial goals.
Resolve member issues: Address concerns and find effective resolutions in a timely and professional manner.
Maintain operational excellence: Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.
What You Bring To The Table
Education:
High school diploma or GED required; associate degree in business or a related field preferred.
Experience:
1+ years of experience in customer service, retail, or banking preferred.
Skills:
Strong communication, attention to detail, and proficiency in technology. A positive attitude and problem-solving mindset are essential.
Availability:
Flexible hours, including evenings and Saturdays, may be required.
What To Expect After You Apply
Application Review: We’ll carefully review your application to ensure it meets the role\'s qualifications.
Phone Screening: If selected, you’ll participate in a brief call to discuss your skills and experience.
Interview: Shortlisted candidates will be invited for an in-depth interview with our team.
Final Decision: After interviews, we’ll notify you of the outcome and next steps.
We strive to keep you informed throughout the process and appreciate your time and effort!
Ready to Apply?
If you’re excited about joining a supportive and mission-driven team, apply now and start your journey with Trumark!
#J-18808-Ljbffr