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Diagnostics Solutions Consultant

Zoetis, Saint Paul, MN, United States


States considered: Minnesota or North Dakota

Role Description The Diagnostics Solutions Consultant (DSC) is a field-based customer facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned US sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in the assigned territory. DSC will update and maintain sales funnel and customer profile data within the system. DSC will collaborate with the other Zoetis colleagues to achieve goals and support the diagnostics business.

Preferred Location: Minnesota or North Dakota

Anticipated travel within assigned territory as required (up to 60%-70%).

Must speak fluent English.

Position Responsibilities

Develop and maintain a thorough understanding of diagnostic products and services.

Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel – approximately 4-8 nights per month, depending on territory).

Document all customer and prospect interactions in the online system.

Transport equipment to customer and prospect locations.

Lift, set-up, and demonstrate diagnostic solutions, equipment, and features.

Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate the value proposition.

Secure purchase orders for diagnostic products and services.

Provide ongoing customer support, including assisting customers (in person, over the phone, and via email) with product, technical or service concerns, making periodic courtesy calls, keeping clients informed of new products and services (including potential updates to existing instrumentation), and interfacing as needed with sales, accounting, and technical staff to ensure timely resolution of customer questions and needs.

Work cooperatively with the Diagnostic Technical Specialist to ensure strong customer service and enhance utilization.

Generate new business and leads, including placing instruments in competitors’ accounts, academia and research settings, and gathering referrals from existing customers.

Support billing and collection efforts.

Ability to safely lift and move 60 lbs.

Education and Experience

Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry (not a requirement).

Minimum of an Associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.

Technical Skills and Competencies

Exemplifies early adopter behaviors for rapid learning ability.

Absorbs and applies technical information and demonstrates skilled technical sales capabilities.

Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.

Demonstrates expertise in veterinary terminology/science.

Demonstrated skills selling capital equipment in physician and/or veterinary clinics.

Skilled at making presentations (including financial presentations) at all levels. Able to transport, set-up, and demonstrate equipment quickly and effectively.

Balances strategic and tactical business requirements.

Superior understanding of current and future market trends, sales initiatives, and information affecting the business and organization.

Knows the competition and their value messaging.

Demonstrates an understanding of how strategies and tactics work in the marketplace.

Demonstrated organizational, prioritization, and time management skills.

Strong ability to multi‑task and work independently.

Valid driver’s license, clean driving record, auto insurance.

The US base salary range for this full‑time position is $69,000 – $100,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new‑hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

This position is also eligible for short‑term incentive compensation.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional, and financial wellbeing of our colleagues and their families, including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit‑sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

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