Service Advisor - Fort Morgan
McDonald Automotive, Fort Morgan, CO, United States
Compensation Overview
Average compensation for this position is commission based from $50,000 with top performers earning $150,000. Essential Duties And Major Responsibilities
Assist customers with service needs and sell additional services to customers. Take ownership of the customer’s experience and leave a positive impression on the customer. Provide concierge support for all owner inquiries, whether by phone or in person. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Oversee the administration of warranty claims and provide training and supervision to the service department. All other duties assigned. Experience & Qualifications Needed To Be Successful
1-3 years of progressive experience in auto service is preferred but not required. Must maintain a valid state driver’s license to drive any customer or company vehicle. Demonstrated ability to manage others. Consistent record of service and sales success. Strong record of positive customer satisfaction results. Team-oriented and self-motivated. Able to work with little supervision. What We Offer
Competitive 401(k) / 401(k) matching. Medical / Dental / Vision Insurance. Employee Assistance Program. PTO Accrual. Health Savings Account. Flexible Spending Account. Voluntary Life and AD&DD. Employee Discounts/ Pricing on Parts, Vehicles and Service. Applications for this position will be accepted and reviewed on an ongoing basis. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to hr@mcdonaldag.com.
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Average compensation for this position is commission based from $50,000 with top performers earning $150,000. Essential Duties And Major Responsibilities
Assist customers with service needs and sell additional services to customers. Take ownership of the customer’s experience and leave a positive impression on the customer. Provide concierge support for all owner inquiries, whether by phone or in person. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Oversee the administration of warranty claims and provide training and supervision to the service department. All other duties assigned. Experience & Qualifications Needed To Be Successful
1-3 years of progressive experience in auto service is preferred but not required. Must maintain a valid state driver’s license to drive any customer or company vehicle. Demonstrated ability to manage others. Consistent record of service and sales success. Strong record of positive customer satisfaction results. Team-oriented and self-motivated. Able to work with little supervision. What We Offer
Competitive 401(k) / 401(k) matching. Medical / Dental / Vision Insurance. Employee Assistance Program. PTO Accrual. Health Savings Account. Flexible Spending Account. Voluntary Life and AD&DD. Employee Discounts/ Pricing on Parts, Vehicles and Service. Applications for this position will be accepted and reviewed on an ongoing basis. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to hr@mcdonaldag.com.
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