Special Agent in Charge
U.S. Immigration and Customs Enforcement, Phoenix, AZ, United States
Duties
Homeland Security Investigations (HSI) is the principal investigative component of the Department of Homeland Security (DHS) and is responsible for investigating, disrupting, and dismantling transnational criminal organizations and terrorist networks that threaten or seek to exploit the customs and immigration laws of the United States. The Special Agent in Charge (SAC) manages all investigative activities throughout an area of responsibility that focuses on the enforcement of HSI’s broad array of investigative authorities. The SAC’s primary jurisdiction includes the protection of the United States and its citizens by deterring, interdicting, and investigating threats arising from the movement of people and goods into and out of the U.S. This includes oversight of investigations related to national security, financial crimes, immigration, and smuggling violations such as illegal arms exports, human trafficking, narcotics smuggling, cybercrime, child exploitation, and fraud. Exercises broad delegated authority in managing, directing, and implementing all aspects of an HSI field office—including criminal law enforcement, intelligence, immigration enforcement, and administrative operations—across a large geographic area to ensure alignment with HSI’s strategic goals and mission. Provides day‑to‑day leadership and direction through subordinate managers and staff, overseeing a large geographically dispersed, multidisciplinary workforce. Determines and justifies program and project priorities, initiations, and resource allocations in support of HSI and other directorate objectives, reporting to the Assistant Director, Domestic Operations Division. Determines and develops the field office’s strategic goals and objectives in alignment with U.S. Immigration and Customs Enforcement (ICE) and HSI priorities, ensuring successful implementation and management of programs that directly impact HSI’s mission and DHS objectives. Designs and develops the field office organizational structure to support mission accomplishment efficiently and cost‑effectively. Establishes and maintains performance metrics to monitor work status, assess organizational effectiveness and productivity, and identify and resolve program deficiencies. Ensures consistent understanding, implementation, and compliance with all relevant criminal, intelligence, and civil immigration laws, regulations, policies, and procedures in support of DHS, ICE, and HSI missions. Develops, plans, and implements policies and guidelines affecting broad, emerging, and/or critical field office programs. Interprets and translates new legislation into program goals, actions, and policies, assessing the impact on field office and HSI programs. Serves as an HSI authority in formulating new criminal law enforcement policies and objectives with broad or long‑range impact, providing management and consulting services to top agency executives on HSI functions and ongoing operations. Requirements
Conditions of employment Must be a U.S. citizen. Subject to a 1‑year supervisory probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from doing so. May be subject to pre‑employment and random drug tests. File a Public Financial Disclosure Report (OGE‑278e) within 30 days of appointment and annually thereafter. You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty; failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Experience in a primary law enforcement position or equivalent experience outside the federal government is a prerequisite. This position requires the incumbent to carry a firearm. Any person who has been convicted of a misdemeanor crime or domestic violence cannot lawfully possess a firearm or ammunition (18 U.S.C. § 922(g)(9)). Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and dedicated to upholding the rule of law and the United States Constitution. To meet the minimum qualifications for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) related to this position within your resume—NOT TO EXCEED 2 PAGES. Resumes over the 2‑page limit will not be reviewed beyond page 2 or may be disqualified. Technical Qualifications (TQs)
TQ 1:
Demonstrated expert knowledge of federal laws, regulations, and policies governing law enforcement and regulatory operations to plan, direct, implement, and evaluate comprehensive law enforcement and regulatory programs, or high‑risk tactical operations and critical incidents in a field environment, with particular emphasis on programs related to the enforcement of federal customs and immigration laws and regulations. TQ 2:
Demonstrated expert knowledge of, and experience in, leading multiple investigative teams engaged in complex federal law enforcement investigative programs, with a focus on customs and immigration violations—illegal arms exports, financial crimes, fraud, human trafficking, narcotics smuggling, cyber‑crimes, and child exploitation. TQ 3:
Broad management experience in planning, developing, administering, and directing organizational operations, with overall responsibility for both short‑ and long‑term program planning, developing operational guidelines and policies, and creating new methods and procedures to solve complex management challenges. Executive Core Qualifications (ECQs)
ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding —demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency —demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence —demonstrated knowledge, ability, and technical competence to effectively and reliably produce work of exceptional quality. ECQ 4: Leading People —demonstrated ability to lead and inspire a group toward meeting the organization’s vision, mission, and goals, and to drive a high‑performance, high‑accountability culture, including leading people through change and holding individuals accountable. ECQ 5: Achieving Results —demonstrated ability to achieve both individual and organizational results and to align results with stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in a U.S. Office of Personnel Management (OPM)-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, attach proof (e.g., SF‑50 or certification by OPM’s SES Qualifications Review Board) of your eligibility for noncompetitive appointment to the SES. Education
This job does not have an education qualification requirement. Additional Information
Law Enforcement Retirement: This position carries secondary law enforcement coverage as provided by 5 U.S.C. § 8336(c) and § 8412(d) for eligible law enforcement employees, which does not carry mandatory retirement. Some employees may be subject to mandatory separation depending on their individual status. Veterans’ Preference: Veterans’ preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement
Candidates will not be hired based on race, sex, color, religion, or national origin. All qualified applicants will be considered for employment regardless of such factors. Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Application Process
Applicants are required to submit a resume limited to 2 pages, a vacancy question/assessment questionnaire response through USAJOBS, and additional supporting documentation if applicable. The ECQs and TQs must be thoroughly addressed within your 2-page resume; separate narratives will not be accepted or reviewed. Highly qualified applicants may be interviewed and may be referred to the selecting official for further consideration.
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Homeland Security Investigations (HSI) is the principal investigative component of the Department of Homeland Security (DHS) and is responsible for investigating, disrupting, and dismantling transnational criminal organizations and terrorist networks that threaten or seek to exploit the customs and immigration laws of the United States. The Special Agent in Charge (SAC) manages all investigative activities throughout an area of responsibility that focuses on the enforcement of HSI’s broad array of investigative authorities. The SAC’s primary jurisdiction includes the protection of the United States and its citizens by deterring, interdicting, and investigating threats arising from the movement of people and goods into and out of the U.S. This includes oversight of investigations related to national security, financial crimes, immigration, and smuggling violations such as illegal arms exports, human trafficking, narcotics smuggling, cybercrime, child exploitation, and fraud. Exercises broad delegated authority in managing, directing, and implementing all aspects of an HSI field office—including criminal law enforcement, intelligence, immigration enforcement, and administrative operations—across a large geographic area to ensure alignment with HSI’s strategic goals and mission. Provides day‑to‑day leadership and direction through subordinate managers and staff, overseeing a large geographically dispersed, multidisciplinary workforce. Determines and justifies program and project priorities, initiations, and resource allocations in support of HSI and other directorate objectives, reporting to the Assistant Director, Domestic Operations Division. Determines and develops the field office’s strategic goals and objectives in alignment with U.S. Immigration and Customs Enforcement (ICE) and HSI priorities, ensuring successful implementation and management of programs that directly impact HSI’s mission and DHS objectives. Designs and develops the field office organizational structure to support mission accomplishment efficiently and cost‑effectively. Establishes and maintains performance metrics to monitor work status, assess organizational effectiveness and productivity, and identify and resolve program deficiencies. Ensures consistent understanding, implementation, and compliance with all relevant criminal, intelligence, and civil immigration laws, regulations, policies, and procedures in support of DHS, ICE, and HSI missions. Develops, plans, and implements policies and guidelines affecting broad, emerging, and/or critical field office programs. Interprets and translates new legislation into program goals, actions, and policies, assessing the impact on field office and HSI programs. Serves as an HSI authority in formulating new criminal law enforcement policies and objectives with broad or long‑range impact, providing management and consulting services to top agency executives on HSI functions and ongoing operations. Requirements
Conditions of employment Must be a U.S. citizen. Subject to a 1‑year supervisory probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from doing so. May be subject to pre‑employment and random drug tests. File a Public Financial Disclosure Report (OGE‑278e) within 30 days of appointment and annually thereafter. You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty; failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Experience in a primary law enforcement position or equivalent experience outside the federal government is a prerequisite. This position requires the incumbent to carry a firearm. Any person who has been convicted of a misdemeanor crime or domestic violence cannot lawfully possess a firearm or ammunition (18 U.S.C. § 922(g)(9)). Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and dedicated to upholding the rule of law and the United States Constitution. To meet the minimum qualifications for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) related to this position within your resume—NOT TO EXCEED 2 PAGES. Resumes over the 2‑page limit will not be reviewed beyond page 2 or may be disqualified. Technical Qualifications (TQs)
TQ 1:
Demonstrated expert knowledge of federal laws, regulations, and policies governing law enforcement and regulatory operations to plan, direct, implement, and evaluate comprehensive law enforcement and regulatory programs, or high‑risk tactical operations and critical incidents in a field environment, with particular emphasis on programs related to the enforcement of federal customs and immigration laws and regulations. TQ 2:
Demonstrated expert knowledge of, and experience in, leading multiple investigative teams engaged in complex federal law enforcement investigative programs, with a focus on customs and immigration violations—illegal arms exports, financial crimes, fraud, human trafficking, narcotics smuggling, cyber‑crimes, and child exploitation. TQ 3:
Broad management experience in planning, developing, administering, and directing organizational operations, with overall responsibility for both short‑ and long‑term program planning, developing operational guidelines and policies, and creating new methods and procedures to solve complex management challenges. Executive Core Qualifications (ECQs)
ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding —demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency —demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence —demonstrated knowledge, ability, and technical competence to effectively and reliably produce work of exceptional quality. ECQ 4: Leading People —demonstrated ability to lead and inspire a group toward meeting the organization’s vision, mission, and goals, and to drive a high‑performance, high‑accountability culture, including leading people through change and holding individuals accountable. ECQ 5: Achieving Results —demonstrated ability to achieve both individual and organizational results and to align results with stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in a U.S. Office of Personnel Management (OPM)-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, attach proof (e.g., SF‑50 or certification by OPM’s SES Qualifications Review Board) of your eligibility for noncompetitive appointment to the SES. Education
This job does not have an education qualification requirement. Additional Information
Law Enforcement Retirement: This position carries secondary law enforcement coverage as provided by 5 U.S.C. § 8336(c) and § 8412(d) for eligible law enforcement employees, which does not carry mandatory retirement. Some employees may be subject to mandatory separation depending on their individual status. Veterans’ Preference: Veterans’ preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement
Candidates will not be hired based on race, sex, color, religion, or national origin. All qualified applicants will be considered for employment regardless of such factors. Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Application Process
Applicants are required to submit a resume limited to 2 pages, a vacancy question/assessment questionnaire response through USAJOBS, and additional supporting documentation if applicable. The ECQs and TQs must be thoroughly addressed within your 2-page resume; separate narratives will not be accepted or reviewed. Highly qualified applicants may be interviewed and may be referred to the selecting official for further consideration.
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