
Principal CX Analytics Lead: Enterprise Insights & Strategy
WM, Austin, TX, United States
A major waste management company is looking for a Principal Business Solutions Analyst with expertise in customer experience analytics. This role involves developing centralized analytics frameworks to drive enterprise CX strategy, collaborating with cross-functional teams, and delivering impactful insights to senior leadership. Candidates need a Bachelor's degree in a related field and at least 6 years of relevant experience. Benefits include competitive compensation, health insurance, and a retirement plan.
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