Specialist, Client Management
Publicis Groupe, New York, NY, United States
Company description
Influential is an AI social data and conversion technology, as well as a Developer Partner of IBM Watson and a Facebook Marketing Partner. Utilizing a network of over 1,000,000 social media influencers as a tactic for distribution, Influential runs both native and paid campaigns on Facebook, Instagram, Snapchat, Twitter, and YouTube for Fortune 500 brands including Walmart, McDonald’s, Pepsi, Nestlé, General Mills, Toyota, Samsung, Sony Pictures and many more. Influential is the only company that can track deterministic one-to-one in-store foot traffic and sales attribution from paid influencer posts, as well as TV tune-in lift and attribution. Influential is a strategic partner of WME and Oracle’s Moat and has offices in Beverly Hills, New York City, and Las Vegas. www.influential.co
Overview Influential is looking for an experienced Specialist, Client Management. The ideal candidate will learn how we execute campaigns, working closely with our Client and Campaign Management teams to ensure scope, timelines, and processes are met. We’re looking for team members who are eager to learn and ready to dive headfirst into all things Influential. The ideal candidate can handle multiple competing tasks on a daily basis, have previous agency account management experience, and is genuinely excited about our industry.
Responsibilities
Helping to drive the overall success of campaigns ranging in budget and complexity for a major client in the pharmaceutical/healthcare space
Participating in client campaign kick-off calls to outline influencer selection and execution details
Navigating campaign roadblocks and challenges by providing actionable solutions
Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
Staying on top of the workflow and completion of tasks in our project management platform
Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
Educating sales and clients on Influential’s core offerings, current industry trends and technologies
Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
Managing the monthly billing reconciliation process with finance
Mentoring junior team members and sharing learnings across the Account Management discipline
Qualifications
3-5 years of experience working in a digital or advertising environment
Strong organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Comfortable working in a startup environment, creating organization and processes where none may already exist
Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
Up-to-date on the latest trends and innovations in the social realm
Bachelor’s degree or equivalent experience
A passion for all things social media
Benefits & Additional Information Benefits include medical coverage, dental, vision, disability, 401K, parental and family care leave, tuition reimbursement, and flexible time off.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $75,000 - $85,000.
Application deadline: 5/20/2026.
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Overview Influential is looking for an experienced Specialist, Client Management. The ideal candidate will learn how we execute campaigns, working closely with our Client and Campaign Management teams to ensure scope, timelines, and processes are met. We’re looking for team members who are eager to learn and ready to dive headfirst into all things Influential. The ideal candidate can handle multiple competing tasks on a daily basis, have previous agency account management experience, and is genuinely excited about our industry.
Responsibilities
Helping to drive the overall success of campaigns ranging in budget and complexity for a major client in the pharmaceutical/healthcare space
Participating in client campaign kick-off calls to outline influencer selection and execution details
Navigating campaign roadblocks and challenges by providing actionable solutions
Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
Staying on top of the workflow and completion of tasks in our project management platform
Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
Educating sales and clients on Influential’s core offerings, current industry trends and technologies
Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
Managing the monthly billing reconciliation process with finance
Mentoring junior team members and sharing learnings across the Account Management discipline
Qualifications
3-5 years of experience working in a digital or advertising environment
Strong organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Comfortable working in a startup environment, creating organization and processes where none may already exist
Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
Up-to-date on the latest trends and innovations in the social realm
Bachelor’s degree or equivalent experience
A passion for all things social media
Benefits & Additional Information Benefits include medical coverage, dental, vision, disability, 401K, parental and family care leave, tuition reimbursement, and flexible time off.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $75,000 - $85,000.
Application deadline: 5/20/2026.
#J-18808-Ljbffr