Mediabistro logo
job logo

Service Designer

Motion Recruitment, Atlanta, GA, United States


Our client,

a leading provider of financial technology software , is hiring a

Service Designer

in

Atlanta, GA! *This is a 6-month W2 contract with benefits and paid holidays offered!* In this role, you

will design and optimize high-velocity, end-to-end digital enrollment experiences that help partners reach first value

quickly while reducing friction across onboarding and activation journeys. You will

build modular, data-driven service blueprints that scale across international markets, integrating AI-driven automation and human touchpoints

to accelerate partner growth and ecosystem expansion. Responsibilities

Lead end-to-end service blueprinting for digital enrollment, mapping the full partner journey from discovery to activation and removing friction to accelerate time-to-first-value using AI and human-in-the-loop design. Design scalable, modular onboarding architectures that adapt across international markets, ensuring localization for regulatory, cultural, and operational differences without rebuilding core service logic. Use data, experimentation, and partner insights to continuously optimize enrollment funnels, define success metrics, and drive cross‑functional alignment on high‑impact improvements. Requirements

5+ years service design experience in onboarding/activation. AI-enabled, human-in-the-loop workflow design. Multi‑market / international experience using data and research. Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full‑time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre‑employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.

#J-18808-Ljbffr