DSHS OOS Employee Relations Unit Investigator
State of Washington, Bay View, WA, United States
Picture yourself doing deeply meaningful work—using your investigative skills, sound judgment, and ability to navigate complex situations to ensure fairness, accountability, and equity across a large public service agency.
Role Overview The Department of Social and Health Services (DSHS) is seeking multiple Employee Relations Unit Investigators to join the Human Resources Division within the Office of the Secretary. In this role, you will conduct complex and routine workplace investigations and provide expert guidance to leadership to ensure compliance with laws, policies, and collective bargaining agreements.
Responsibilities
Lead and support routine and complex workplace investigations into policy violations concerning all forms of employee misconduct, discrimination, and harassment.
Create investigation plans, schedule and conduct investigative interviews necessary to present key findings of fact.
Review, request, and analyze evidence obtained through verbal and written statements, records, video, various electronic data, and other available forensic documentation.
Collect and objectively analyze evidence as it relates to policies and procedures; correlate alleged behavior with applicable policies.
Prepare clear, concise, well‑organized investigative reports outlining facts and providing analysis to support consistent, fair, and legally compliant decision‑making.
Maintain confidential data and information as required by applicable laws and DSHS policies; maintain timely records of investigation status using approved software and systems.
Provide information and analysis to support determination of appropriate corrective action and/or agency‑wide risk mitigation.
Provide training, coaching, and technical guidance to programs and HRD partners; promote consistent and timely investigation practices.
Provide input for continuous process improvement and protocols designed to enhance the efficiency and effectiveness of employee relations investigations.
Work collaboratively with team members, union partners, employee relations leadership, and stakeholders.
Qualifications
At least seven years of paid professional experience in human resources consultation, managing HR staff, or conducting investigations into employee misconduct and/or civil rights investigations.
Equivalent education and/or experience may be substituted for the years of experience.
Skills & Abilities
Experience in a legal or investigative setting requiring a high degree of knowledge of legal or investigative concepts, issues, and analysis.
Professional experience and training in investigative/paralegal/law enforcement work.
Professional experience and training in analysis of complex issues and data analysis.
Demonstrated ability to author clear, concise, thorough, and grammatically correct writings.
Demonstrated ability to work with multidisciplinary groups, secure cooperation across departments, and collaborate with diverse individuals and teams.
Knowledge and clear understanding of employment civil rights laws pertaining to harassment, discrimination, and retaliation.
How to Apply
Completed application
Resume
Cover Letter
Beneficial Relationship Washington State offers a competitive benefits package, including health and retirement plans, paid leave, staff training, and other compensation benefits. Employees and families are covered by medical, dental, and life insurance, pooled retirement options, and other employee assistance programs.
EEO Statement Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
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Role Overview The Department of Social and Health Services (DSHS) is seeking multiple Employee Relations Unit Investigators to join the Human Resources Division within the Office of the Secretary. In this role, you will conduct complex and routine workplace investigations and provide expert guidance to leadership to ensure compliance with laws, policies, and collective bargaining agreements.
Responsibilities
Lead and support routine and complex workplace investigations into policy violations concerning all forms of employee misconduct, discrimination, and harassment.
Create investigation plans, schedule and conduct investigative interviews necessary to present key findings of fact.
Review, request, and analyze evidence obtained through verbal and written statements, records, video, various electronic data, and other available forensic documentation.
Collect and objectively analyze evidence as it relates to policies and procedures; correlate alleged behavior with applicable policies.
Prepare clear, concise, well‑organized investigative reports outlining facts and providing analysis to support consistent, fair, and legally compliant decision‑making.
Maintain confidential data and information as required by applicable laws and DSHS policies; maintain timely records of investigation status using approved software and systems.
Provide information and analysis to support determination of appropriate corrective action and/or agency‑wide risk mitigation.
Provide training, coaching, and technical guidance to programs and HRD partners; promote consistent and timely investigation practices.
Provide input for continuous process improvement and protocols designed to enhance the efficiency and effectiveness of employee relations investigations.
Work collaboratively with team members, union partners, employee relations leadership, and stakeholders.
Qualifications
At least seven years of paid professional experience in human resources consultation, managing HR staff, or conducting investigations into employee misconduct and/or civil rights investigations.
Equivalent education and/or experience may be substituted for the years of experience.
Skills & Abilities
Experience in a legal or investigative setting requiring a high degree of knowledge of legal or investigative concepts, issues, and analysis.
Professional experience and training in investigative/paralegal/law enforcement work.
Professional experience and training in analysis of complex issues and data analysis.
Demonstrated ability to author clear, concise, thorough, and grammatically correct writings.
Demonstrated ability to work with multidisciplinary groups, secure cooperation across departments, and collaborate with diverse individuals and teams.
Knowledge and clear understanding of employment civil rights laws pertaining to harassment, discrimination, and retaliation.
How to Apply
Completed application
Resume
Cover Letter
Beneficial Relationship Washington State offers a competitive benefits package, including health and retirement plans, paid leave, staff training, and other compensation benefits. Employees and families are covered by medical, dental, and life insurance, pooled retirement options, and other employee assistance programs.
EEO Statement Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
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