Condition Monitoring Analyst
Blanchard Machinery, West Columbia, SC, United States
Condition Monitoring Analyst
will proactively support both Blanchard Machinery equipment and our customers’ equipment by analyzing Product Link fault codes, oil sample results, machine inspection reports, equipment repair history, and site conditions. Based on these analyses, the analyst will provide actionable recommendations to enhance equipment performance and reliability.
Benefits
Competitive Pay.
Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
Exposure to world‑class CAT training and development.
A friendly and supportive work environment.
Continuous exposure to learning and new technologies.
Opportunities for advancement.
Contributes to a positive work environment and promotes BMC’s vision, mission, and values.
Completes all job responsibilities in a safe manner, promoting a safe and healthy work environment.
Responsibilities
Utilize the Condition Monitoring (CM) Dashboard from UPTAKE to review oil samples, inspection data, and telematics data.
Interpret data from the CM dashboard to create leads.
Generate and deliver EM Solutions reports to customers.
Establish and maintain EM Solutions billing to customers.
Communicate with PSSRs and MSRs about equipment leads and follow up on this communication.
Utilize email, SalesLink, and ServiceLink for communication.
Communicate directly with customers concerning Condition Monitoring items when needed.
Track and report monthly Condition Monitoring “wins.”
Provide pricing estimates using PSQ (Parts and Sales Quoter).
Work with dealership Standard Jobs Coordinator to use dealership SOC database files for pricing.
Validate repair option standards throughout the dealership.
Self‑motivated with the ability to maintain daily routines and adapt to changing conditions.
Employ reports and analysis skills to make CM recommendations.
Make decisions and recommendations based on the situation and service experience.
Other duties as assigned.
Qualifications
High School Diploma or GED equivalent required; Associate or Bachelor’s Degree preferred.
Basic understanding of chemical or oil analysis is a plus but not required.
Prior experience with heavy equipment operations and design is beneficial.
Experienced user of dealer’s business systems (SISWEB, Contract Tracking, Work Order, or Parts Ordering) and ability to learn new platforms.
Excellent analytical and problem‑solving skills with exceptional critical thinking ability.
Extensive knowledge of computer software programs, particularly Microsoft Word, PowerPoint, and advanced Excel.
Ability to set goals, manage multiple projects simultaneously while establishing priorities and meeting tight deadlines.
Excellent written and verbal communication skills to effectively communicate with customers, Caterpillar, and other Blanchard employees at all levels.
Ability to run reports, analyze data, and draw conclusions to offer recommendations to customers.
Ability to create and present value‑based alternatives and solutions to customers based on conclusions and recommendations.
Working Conditions
The physical environment requires the employee to work primarily indoors throughout the year.
Position requires the employee to be physically present at the designated worksite location.
Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, and lifting.
Seeing, reading, and writing to complete job responsibilities.
Use of computers and other technology to complete job responsibilities.
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will proactively support both Blanchard Machinery equipment and our customers’ equipment by analyzing Product Link fault codes, oil sample results, machine inspection reports, equipment repair history, and site conditions. Based on these analyses, the analyst will provide actionable recommendations to enhance equipment performance and reliability.
Benefits
Competitive Pay.
Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
Exposure to world‑class CAT training and development.
A friendly and supportive work environment.
Continuous exposure to learning and new technologies.
Opportunities for advancement.
Contributes to a positive work environment and promotes BMC’s vision, mission, and values.
Completes all job responsibilities in a safe manner, promoting a safe and healthy work environment.
Responsibilities
Utilize the Condition Monitoring (CM) Dashboard from UPTAKE to review oil samples, inspection data, and telematics data.
Interpret data from the CM dashboard to create leads.
Generate and deliver EM Solutions reports to customers.
Establish and maintain EM Solutions billing to customers.
Communicate with PSSRs and MSRs about equipment leads and follow up on this communication.
Utilize email, SalesLink, and ServiceLink for communication.
Communicate directly with customers concerning Condition Monitoring items when needed.
Track and report monthly Condition Monitoring “wins.”
Provide pricing estimates using PSQ (Parts and Sales Quoter).
Work with dealership Standard Jobs Coordinator to use dealership SOC database files for pricing.
Validate repair option standards throughout the dealership.
Self‑motivated with the ability to maintain daily routines and adapt to changing conditions.
Employ reports and analysis skills to make CM recommendations.
Make decisions and recommendations based on the situation and service experience.
Other duties as assigned.
Qualifications
High School Diploma or GED equivalent required; Associate or Bachelor’s Degree preferred.
Basic understanding of chemical or oil analysis is a plus but not required.
Prior experience with heavy equipment operations and design is beneficial.
Experienced user of dealer’s business systems (SISWEB, Contract Tracking, Work Order, or Parts Ordering) and ability to learn new platforms.
Excellent analytical and problem‑solving skills with exceptional critical thinking ability.
Extensive knowledge of computer software programs, particularly Microsoft Word, PowerPoint, and advanced Excel.
Ability to set goals, manage multiple projects simultaneously while establishing priorities and meeting tight deadlines.
Excellent written and verbal communication skills to effectively communicate with customers, Caterpillar, and other Blanchard employees at all levels.
Ability to run reports, analyze data, and draw conclusions to offer recommendations to customers.
Ability to create and present value‑based alternatives and solutions to customers based on conclusions and recommendations.
Working Conditions
The physical environment requires the employee to work primarily indoors throughout the year.
Position requires the employee to be physically present at the designated worksite location.
Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, and lifting.
Seeing, reading, and writing to complete job responsibilities.
Use of computers and other technology to complete job responsibilities.
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