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Senior Customer Success Strategist — Enterprise SaaS

Illumio, Richmond, VA, United States


A cybersecurity solutions company is seeking a Senior Customer Success Advisor to enhance customer onboarding and adoption of products. The role involves developing relationships with key stakeholders, improving customer adoption health, managing renewals, and identifying expansion opportunities. The ideal candidate will have over 5 years of experience in customer success or related fields, strong communication skills, and the ability to navigate complex organizational structures. This position is set in Richmond, Virginia, and may involve travel to customer sites. #J-18808-Ljbffr