Oracle Sales & solutions Lead
Tata Consultancy Services, Columbus, IN, United States
Must Have Technical/Functional Skills -Knowledge of oracle EBS and Fusion Saas -Hands on Erp implementation experience on oracle EBS and Fusion SaaS -
Roles & Responsibilities Role Overview The Customer Engagement & Growth Partner is responsible for driving account growth, shaping customer-centric solutions, and acting as a trusted advisor across the full lifecyclefrom business development and solutioning to delivery governance. The role combines revenue ownership, solution leadership, and executive customer engagement, working closely with account and delivery leadership to deliver sustained business outcomes. ________________________________________ Key Responsibilities • Business Development & Revenue Growth • Drive strategic customer interactions to strengthen executive relationships and uncover growth opportunities • Lead opportunity mining across existing accounts and new logos • Own top-line and revenue growth, including pipeline creation and deal conversion • Identify and incubate new revenue streams aligned to customer priorities, industry trends, and emerging technologies • Enable growth through a balanced Hunting (new customers / new offerings) and Farming (account expansion) strategy • Collaborate closely with Account Client Partners, Relationship Managers, and Delivery Heads to define and execute account growth strategies ________________________________________ Solutions & Innovation Leadership • Build and position customer-centric, outcome-driven solutions aligned to business and technology roadmaps • Lead PoC / PoV initiatives to demonstrate business value and accelerate client decision-making • Conduct and facilitate customer workshops for solutioning, innovation, and technology road mapping • Work with extended solution architects and domain experts to own, integrate, and stitch together end-to-end proposals and responses ________________________________________ Delivery & Customer Engagement • Act as the Customer Engagement Partner, ensuring alignment between customer expectations and delivery outcomes • Perform risk analysis and governance oversight for key strategic programs • Proactively manage and resolve customer escalations, strengthening trust and long-term relationships • Partner with delivery leadership to ensure predictable execution, quality outcomes, and customer satisfaction ________________________________________ Success Measures • Revenue and pipeline growth • Expansion of strategic accounts and new revenue streams • Customer satisfaction and relationship strength • Effective risk management and escalation r esolution • Successful conversion of PoCs/PoVs into scalable engagements 1. Work with delivery partners and delivery heads to align with customer needs 2. Highlight and mitigate program risks Skill sets • Experience in managing larger oracle Fusion SaaS footprints (SCM or finance area) • Previous experience in oracle EBS • Capability to handle C suite customers and direct reports • Ability to drive business outcomes Generic Managerial Skills, If any Functional & Managerial Skills • Demonstrated ability to work effectively with cross functional and multi disciplinary teams to design and deliver solutions aligned to customer business needs • Strong capability to build, plan, and execute business development strategies for targeted and strategic accounts • Proven analytical skills with the ability to identify problems, think creatively, and propose innovative, outcome oriented solutions • Experience in opportunity pipeline planning, sales governance, and lead to deal conversion • Ability to collaborate with Centers of Excellence (CoEs) and Subject Matter Experts (SMEs) to assemble the right expertise and craft differentiated deal responses • Strong executive presence with the ability to engage C suite and senior customer executives, leading discussions on technology strategy, digital transformation, and business outcomes • Ownership mindset to lead engagement delivery, acting as the primary client point of contact and single point of accountability for escalations • Ability to build and sustain long term customer relationships, driving trust, credibility, and repeat business ________________________________________ Behavioral Competencies • Customer Centricity Consistently demonstrates a deep understanding of customer needs and prioritizes solutions that deliver measurable business value • Strategic Thinking Ability to think long term, connect business goals with technology strategy, and translate vision into actionable plans • Collaboration & Influence Works effectively across organizational boundaries, influencing without authority and fostering strong stakeholder alignment • Accountability & Ownership Takes end to end responsibility for outcomes, including delivery quality, customer satisfaction, and issue resolution • Decision Making Uses data, experience, and judgment to make timely and well reasoned decisions in complex and ambiguous situations • Executive Communication Communicates clearly, confidently, and credibly with senior leadership and C suite stakeholders • Adaptability & Resilience Responds effectively to changing priorities, market dynamics, and customer expectations • Integrity & Professionalism Demonstrates ethical behavior, transparency, and professionalism in all stakeholder interactions • Growth Mindset Continuously seeks learning, innovation, and improvement for self, team, and organization
Base Salary Range : $200,000 to $220,000 Per Annum
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2 #LI-KUMARAN
Roles & Responsibilities Role Overview The Customer Engagement & Growth Partner is responsible for driving account growth, shaping customer-centric solutions, and acting as a trusted advisor across the full lifecyclefrom business development and solutioning to delivery governance. The role combines revenue ownership, solution leadership, and executive customer engagement, working closely with account and delivery leadership to deliver sustained business outcomes. ________________________________________ Key Responsibilities • Business Development & Revenue Growth • Drive strategic customer interactions to strengthen executive relationships and uncover growth opportunities • Lead opportunity mining across existing accounts and new logos • Own top-line and revenue growth, including pipeline creation and deal conversion • Identify and incubate new revenue streams aligned to customer priorities, industry trends, and emerging technologies • Enable growth through a balanced Hunting (new customers / new offerings) and Farming (account expansion) strategy • Collaborate closely with Account Client Partners, Relationship Managers, and Delivery Heads to define and execute account growth strategies ________________________________________ Solutions & Innovation Leadership • Build and position customer-centric, outcome-driven solutions aligned to business and technology roadmaps • Lead PoC / PoV initiatives to demonstrate business value and accelerate client decision-making • Conduct and facilitate customer workshops for solutioning, innovation, and technology road mapping • Work with extended solution architects and domain experts to own, integrate, and stitch together end-to-end proposals and responses ________________________________________ Delivery & Customer Engagement • Act as the Customer Engagement Partner, ensuring alignment between customer expectations and delivery outcomes • Perform risk analysis and governance oversight for key strategic programs • Proactively manage and resolve customer escalations, strengthening trust and long-term relationships • Partner with delivery leadership to ensure predictable execution, quality outcomes, and customer satisfaction ________________________________________ Success Measures • Revenue and pipeline growth • Expansion of strategic accounts and new revenue streams • Customer satisfaction and relationship strength • Effective risk management and escalation r esolution • Successful conversion of PoCs/PoVs into scalable engagements 1. Work with delivery partners and delivery heads to align with customer needs 2. Highlight and mitigate program risks Skill sets • Experience in managing larger oracle Fusion SaaS footprints (SCM or finance area) • Previous experience in oracle EBS • Capability to handle C suite customers and direct reports • Ability to drive business outcomes Generic Managerial Skills, If any Functional & Managerial Skills • Demonstrated ability to work effectively with cross functional and multi disciplinary teams to design and deliver solutions aligned to customer business needs • Strong capability to build, plan, and execute business development strategies for targeted and strategic accounts • Proven analytical skills with the ability to identify problems, think creatively, and propose innovative, outcome oriented solutions • Experience in opportunity pipeline planning, sales governance, and lead to deal conversion • Ability to collaborate with Centers of Excellence (CoEs) and Subject Matter Experts (SMEs) to assemble the right expertise and craft differentiated deal responses • Strong executive presence with the ability to engage C suite and senior customer executives, leading discussions on technology strategy, digital transformation, and business outcomes • Ownership mindset to lead engagement delivery, acting as the primary client point of contact and single point of accountability for escalations • Ability to build and sustain long term customer relationships, driving trust, credibility, and repeat business ________________________________________ Behavioral Competencies • Customer Centricity Consistently demonstrates a deep understanding of customer needs and prioritizes solutions that deliver measurable business value • Strategic Thinking Ability to think long term, connect business goals with technology strategy, and translate vision into actionable plans • Collaboration & Influence Works effectively across organizational boundaries, influencing without authority and fostering strong stakeholder alignment • Accountability & Ownership Takes end to end responsibility for outcomes, including delivery quality, customer satisfaction, and issue resolution • Decision Making Uses data, experience, and judgment to make timely and well reasoned decisions in complex and ambiguous situations • Executive Communication Communicates clearly, confidently, and credibly with senior leadership and C suite stakeholders • Adaptability & Resilience Responds effectively to changing priorities, market dynamics, and customer expectations • Integrity & Professionalism Demonstrates ethical behavior, transparency, and professionalism in all stakeholder interactions • Growth Mindset Continuously seeks learning, innovation, and improvement for self, team, and organization
Base Salary Range : $200,000 to $220,000 Per Annum
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2 #LI-KUMARAN