Customer Engagement Advocate
Lakes and Prairies Community Action Partnership, Moorhead, MN, United States
Description
JOB FUNCTION:
This position requires a dynamic, personable, and highly motivated individual to manage the Agency's front desk and office operations. The role is responsible for reception duties, providing comprehensive administrative and clerical support, and ensuring the smooth day-to-day functioning of the office. Key responsibilities include maintaining office supplies, managing correspondence, supporting administrative tasks, and fostering an organized and welcoming atmosphere in the office space. This position will also provide backup for initial screening, application assistance, case management, and referrals to households in need for a wide array of CAPLP programs.
Requirements
QUALIFICATIONS:
Minimum Associates degree with 2 years of relevant experience Experience in an office setting Valid driver's license and current vehicle insurance Preferred
Community Action experience Degree in Social Work or a Human Service-related field Lived experience or a history working with individuals with low incomes AMERICANS WITH DISABILITY SPECIFICATIONS:
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
o The employee must occasionally lift and/or move up to 50 pounds, but the employee should never lift more than 50 pounds
o Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
o Physical ability to move quickly to respond to children who are very active and may need restraint or redirection to ensure their safety or the safety of others in the environment
§ Daily kneeling, stooping, bending, and sitting on the floor to attend to children's needs.
• WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o The noise level in the work environment is usually moderate.
JOB FUNCTION:
This position requires a dynamic, personable, and highly motivated individual to manage the Agency's front desk and office operations. The role is responsible for reception duties, providing comprehensive administrative and clerical support, and ensuring the smooth day-to-day functioning of the office. Key responsibilities include maintaining office supplies, managing correspondence, supporting administrative tasks, and fostering an organized and welcoming atmosphere in the office space. This position will also provide backup for initial screening, application assistance, case management, and referrals to households in need for a wide array of CAPLP programs.
Requirements
QUALIFICATIONS:
Minimum Associates degree with 2 years of relevant experience Experience in an office setting Valid driver's license and current vehicle insurance Preferred
Community Action experience Degree in Social Work or a Human Service-related field Lived experience or a history working with individuals with low incomes AMERICANS WITH DISABILITY SPECIFICATIONS:
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
o The employee must occasionally lift and/or move up to 50 pounds, but the employee should never lift more than 50 pounds
o Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
o Physical ability to move quickly to respond to children who are very active and may need restraint or redirection to ensure their safety or the safety of others in the environment
§ Daily kneeling, stooping, bending, and sitting on the floor to attend to children's needs.
• WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o The noise level in the work environment is usually moderate.