Services Inside Sales Manager
ABB, Cary, NC, United States
Services Inside Sales Manager
At ABB, we help industries run leaner and cleanerand every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager Your Role and Responsibilities
The Services Inside Sales Manager plays a fundamental role in achieving our ambitious revenue growth objectives. This position requires the ability to manage a team, setting goals and expectations, establishing a team vision, enabling success of the team members, and measuring the overall performance of the group and individuals. You must be comfortable multitasking and interacting directly with ABB Customers. You will build relationships internally with the Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn processes quickly and think creatively will be necessary to add value to customers. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding. This is a fully remote position based in the United States. This role is contributing to the Electrification Services Division in the United States. You will be mainly accountable for: Lead and develop a national Inside Sales team, setting success metrics, managing workload balance, and driving performance. Optimize processes, proposal development, and cross-functional collaboration with Sales Directors, factories, engineering, and partner organizations. Build team capability through training, coaching, and daily support while fostering a positive, customer-focused culture. Oversee proposal accuracy, support order closure, and ensure the team meets quarterly quotas and operational deadlines. Qualifications
Bachelor's Degree from an accredited university or college (preferred) and 5 years relevant work experience, or a High School Diploma / GED and a minimum of 8 years of relevant experience required. Experience in proposal or quote development, sales support, or order administration in the electrical industry, ideally with a services background. Managerial experience leading 5+ team members preferred. General knowledge of power transmission & distribution products/systems preferred. Previous experience with business-to-business customer support preferred. Ability to travel up to 30% as needed. Candidates must already have work authorization that would permit them to work for ABB in the US. More About Us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. What's in It For You
We want you to bring your full self to workyour ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. ABB Benefit Summary for Eligible US Employees
Go to
MyBenefitsABB.com
and click on "Candidate/Guest" to learn more Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D
100% employee paid up to maximums Short Term Disability
up to 26 weeks
Company paid Long Term Disability
60% of pay
Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave
up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time Off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.
At ABB, we help industries run leaner and cleanerand every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager Your Role and Responsibilities
The Services Inside Sales Manager plays a fundamental role in achieving our ambitious revenue growth objectives. This position requires the ability to manage a team, setting goals and expectations, establishing a team vision, enabling success of the team members, and measuring the overall performance of the group and individuals. You must be comfortable multitasking and interacting directly with ABB Customers. You will build relationships internally with the Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn processes quickly and think creatively will be necessary to add value to customers. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding. This is a fully remote position based in the United States. This role is contributing to the Electrification Services Division in the United States. You will be mainly accountable for: Lead and develop a national Inside Sales team, setting success metrics, managing workload balance, and driving performance. Optimize processes, proposal development, and cross-functional collaboration with Sales Directors, factories, engineering, and partner organizations. Build team capability through training, coaching, and daily support while fostering a positive, customer-focused culture. Oversee proposal accuracy, support order closure, and ensure the team meets quarterly quotas and operational deadlines. Qualifications
Bachelor's Degree from an accredited university or college (preferred) and 5 years relevant work experience, or a High School Diploma / GED and a minimum of 8 years of relevant experience required. Experience in proposal or quote development, sales support, or order administration in the electrical industry, ideally with a services background. Managerial experience leading 5+ team members preferred. General knowledge of power transmission & distribution products/systems preferred. Previous experience with business-to-business customer support preferred. Ability to travel up to 30% as needed. Candidates must already have work authorization that would permit them to work for ABB in the US. More About Us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. What's in It For You
We want you to bring your full self to workyour ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. ABB Benefit Summary for Eligible US Employees
Go to
MyBenefitsABB.com
and click on "Candidate/Guest" to learn more Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D
100% employee paid up to maximums Short Term Disability
up to 26 weeks
Company paid Long Term Disability
60% of pay
Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave
up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time Off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.