Mid-Market eCommerce Account Executive

Mid-Market eCommerce Account Executive

About MerchantE

MerchantE (an Omise/OPN company) provides modern acquiring and processing—gateway, risk, tokenization (including network tokens), onboarding/KYB, settlement and reporting—through modular APIs and partner-grade tools. We’re expanding our U.S. presence and hiring a Mid-Market eCommerce Account Executive to win and grow mid-market merchants that need scalable, conversion-focused payments with clear economics and rapid time-to-live.

What You’ll Do

• Own a named territory and full sales cycle for net-new mid-market eCommerce merchants: outbound prospecting, discovery, solution design, business case, pricing and terms, and close.
• Articulate outcomes that matter to merchants: higher checkout conversion, improved authorization rates, lower fraud/chargebacks, simplified reconciliation, and faster settlement.
• Orchestrate multi-threaded engagements with Product, Engineering, Finance, and Risk/Compliance on both sides; run smooth handoffs to Implementation and Merchant Success.
• Build repeatable motions: persona-based talk tracks, ROI models, proof packages, and reference loops; contribute to playbooks and vertical campaigns.
• Maintain rigorous pipeline hygiene and forecast accuracy in CRM; deliver predictable results against quota with clear stage definitions and exit criteria.
• Represent MerchantE at industry events and targeted conferences; create event-sourced pipeline and executive relationships.
• Capture merchant feedback to influence product roadmap and GTM, especially around eCommerce checkout, authorization optimization, and risk controls.

How Success Will Be Measured

• New merchants signed and activated processing volume/GMV within agreed ramp timelines.
• Revenue and margin mix (IC++/MDR economics, take-rate, profitability by deal).
• Conversion and authorization improvements delivered in early cohorts (where applicable).
• Pipeline coverage, win rate, sales cycle time, and forecast accuracy.
• Time from commercial agreement to go-live; quality of handoff to Implementation/Merchant Success.
• Reference ability/NPS and expansion into additional modules or geographies.

Who You Are

• 5–8+ years of solution sales in payments/fintech or adjacent SaaS, with a track record closing mid-market eCommerce merchants.
• Working knowledge of acquiring economics (IC++/MDR), card-not-present flows, auth optimization strategies, risk/fraud tooling (3-D Secure, fraud scoring), tokenization and network tokens, settlement and reconciliation.
• Technical fluency with APIs, webhooks, and checkout integrations; comfortable whiteboarding flows with product or engineering stakeholders.
• Commercial and legal comfort: pricing models, MSAs, SLAs, and procurement/legal negotiations.
• Operator mindset with strong outbound discipline, CRM rigor, and clear territory plans.
• Executive presence and crisp communication; able to quantify value and build business cases.
• Bachelor’s degree preferred (Business, Finance, CS/Engineering) or equivalent experience.

What You’ll Get (Why MerchantE)

• Competitive base salary + uncapped commission with accelerators
• Benefits: health, dental, vision, and 401(k)
• High-impact role shaping MerchantE’s mid-market eCommerce franchise
• Collaborative, high-performance culture with direct access to Product, Risk, and Engineering
• Professional growth across acquiring, auth optimization, and platform strategy
• Flexibility (remote or hybrid) and travel for customer meetings and industry events

MerchantE is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer.