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Remote Director, BI & Conversational AI

Humana Inc, WorkFromHome, MA, United States


A leading healthcare solutions provider is seeking a Director of Business Intelligence to drive analytics strategy and support transformation initiatives. This role involves leading a multidisciplinary team, establishing KPIs, and translating insights into actionable reports. The ideal candidate has over 10 years of experience in business intelligence with a strong focus on IVR and conversational AI, as well as exemplary communication skills. Remote work is available, with occasional travel to the office. Competitive benefits are provided.
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