Director - Academic Support and Retention Programs
Middle Tennessee State University, Murfreesboro, TN, United States
For individuals requiring a reasonable accommodation to apply:
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with MTSU, please call 615-898-2929 or email hrs@mtsu.edu.
Director - Academic Support and Retention Programs Apply Now
Job Number:
P1353 Work Type:
Administrative Location:
Murfreesboro, Tennessee Categories:
University College
Job Title Director - Academic Support and Retention Programs
Department Vice Provost for Student Success
$73,957 - $93,062; commensurate with experience
Job Summary/Basic Function The Director of Academic Support and Retention Programs is responsible for leading, managing, and overseeing academic learning support components (such as tutoring and supplemental instruction) and retention programs. This role ensures that programs align with institutional goals to enhance student learning, persistence, and degree completion. Key Responsibilities: Lead and manage academic support services such as tutoring, supplemental instruction, and retention programs; Collaborate with the Associate Vice Provost for Student Success to allocate resources effectively, including budget oversight and planning for future budget cycles; Serve as the primary point of contact for students, faculty, and campus leaders on learner support and retention programs; Utilize data analytics to assess and report on the effectiveness of support programs, implementing data-driven strategies for continuous improvement; Partner with academic units, faculty, and other stakeholders to align retention efforts with university goals, ensuring optimal use of resources to promote student success; Monitor retention metrics, identify at-risk students, and develop targeted interventions (e.g., REBOUND) to improve outcomes; Oversee the THEC Quality Assurance Funding Plan (QAF) implementation and reporting in support of student success initiatives; Collaborate with the Office of Student Success (OSS) and other campus offices to develop and promote strategic initiatives to enhance persistence, retention, and degree completion.
Required Education Master’s degree required. Doctorate in higher education, educational leadership, or a related field preferred.
Required Related Experience Minimum of four (4) years of progressively responsible experience in higher education.
Desirable Related Experience At least five years of experience in project or program development, management, or strategic planning within an academic setting.
Documents Needed to Apply MTSU offers a comprehensive benefits package, including but not limited to the following:
Vacation Leave for Administrative/Classified Staff/12-month Faculty
13 paid University holidays
Medical, dental, vision, and life insurance
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
Application Review Date:
April 30, 2026
Advertisement Opened:
04/16/2026 01:00 AM CST Advertisement Closes:
04/30/2026 11:55 PM CST
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In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with MTSU, please call 615-898-2929 or email hrs@mtsu.edu.
Director - Academic Support and Retention Programs Apply Now
Job Number:
P1353 Work Type:
Administrative Location:
Murfreesboro, Tennessee Categories:
University College
Job Title Director - Academic Support and Retention Programs
Department Vice Provost for Student Success
$73,957 - $93,062; commensurate with experience
Job Summary/Basic Function The Director of Academic Support and Retention Programs is responsible for leading, managing, and overseeing academic learning support components (such as tutoring and supplemental instruction) and retention programs. This role ensures that programs align with institutional goals to enhance student learning, persistence, and degree completion. Key Responsibilities: Lead and manage academic support services such as tutoring, supplemental instruction, and retention programs; Collaborate with the Associate Vice Provost for Student Success to allocate resources effectively, including budget oversight and planning for future budget cycles; Serve as the primary point of contact for students, faculty, and campus leaders on learner support and retention programs; Utilize data analytics to assess and report on the effectiveness of support programs, implementing data-driven strategies for continuous improvement; Partner with academic units, faculty, and other stakeholders to align retention efforts with university goals, ensuring optimal use of resources to promote student success; Monitor retention metrics, identify at-risk students, and develop targeted interventions (e.g., REBOUND) to improve outcomes; Oversee the THEC Quality Assurance Funding Plan (QAF) implementation and reporting in support of student success initiatives; Collaborate with the Office of Student Success (OSS) and other campus offices to develop and promote strategic initiatives to enhance persistence, retention, and degree completion.
Required Education Master’s degree required. Doctorate in higher education, educational leadership, or a related field preferred.
Required Related Experience Minimum of four (4) years of progressively responsible experience in higher education.
Desirable Related Experience At least five years of experience in project or program development, management, or strategic planning within an academic setting.
Documents Needed to Apply MTSU offers a comprehensive benefits package, including but not limited to the following:
Vacation Leave for Administrative/Classified Staff/12-month Faculty
13 paid University holidays
Medical, dental, vision, and life insurance
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
Application Review Date:
April 30, 2026
Advertisement Opened:
04/16/2026 01:00 AM CST Advertisement Closes:
04/30/2026 11:55 PM CST
#J-18808-Ljbffr