Account Manager/Sr. AM, Exec. Life Insurance Solutions (Glastonbury, CT hyb

Overview NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, please visit: https://www.NFP.com. Account Manager (AM / Sr. AM) The Account Manager will service Executive Life Solutions products. This is an external client‑facing, full‑time hybrid position based in Glastonbury, CT. The role administers all aspects of assigned employer accounts, including enrollment, billing, premium remittance, and transactional changes, with interactions primarily via email or phone. The position also handles administrative tasks such as reviewing plan additions and terminations, monitoring open enrollments for timely completion, and managing client payment of premiums. As an Account Manager, you should be experienced in managing or servicing corporate clients, detail‑oriented, organized, and responsive to client needs. As a Senior Account Manager you will have demonstrated experience managing a book of clients within insurance, life solutions or brokerage services, knowledge of executive life insurance products, and the ability to mentor junior staff. Title and salary will be commensurate with experience, knowledge, and location. Essential Duties and Responsibilities Managing enrollment, billing and premium remittance, transactional changes with employer, agent, and carrier partners. Providing timely communication with employer, agent, and carrier contacts. Managing content and output of information in proprietary systems. Maintaining premium accounting transactions and records. Distributing policies and other program documents. Managing inter‑departmental transactions, including product development issues with the Marketing Department; system enhancements and testing with IT Department and product and problem‑resolution issues with carrier partners. Maintain and/or navigate company‑used databases SWIFT and other CRMs. Knowledge, Skills, and Abilities Must be able to work from the Glastonbury office at least a couple of days a week, required. An understanding of Life Insurance products is preferred but not required. We will train. Experience working with life insurance brokers, producers or wholesalers is preferred. Demonstrated ability to identify and evaluate customer problems and provide well‑thought‑out solutions. Must be detail‑oriented with strong organizational and time‑management skills. Reliable with a sense of urgency and initiative; proactive vs. reactive. Curiosity to ask the right questions to uncover client needs. Collaborative team player, able to work with and through others. Possess excellent oral and written communication skills and interpersonal and customer‑service skills. Demonstrated ability to establish and maintain positive relationships with existing and potential clients. Experience with all of MS Office Suite including Outlook and Teams. When working from home or out of the office, you must maintain a confidential workspace and high‑speed internet. Education and Experience B.S. in Business or similar preferred. HS Diploma or equivalent is required. At least 3‑5 years of experience in servicing corporate clients face‑to‑face, on the phone, and via email. Benefits We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range for this position is $54,000 – $75,000. Salary will be determined by factors including experience, credentials, education, certifications, skill level, scope of the position, and geographic location. In addition to base salary, this role may be eligible for performance‑based incentives. Equal Employment Opportunity NFP is an inclusive Equal Employment Opportunity employer. #J-18808-Ljbffr