Account Manager

# **Our Privacy Statement & Cookie Policy** We are seeking a **Print Account Manager** to serve as the primary contact, advocate, and growth driver for assigned customers, with a strong focus on expanding accounts and driving new business opportunities. In this role, you will proactively identify and capitalize on sales and upsell opportunities to support the company’s revenue growth targets, while optimizing production to meet/exceed cost, quality, and delivery targets. **About the Role**: In this opportunity as a **Print Account Manager**, you will: : Proactively build and nurture internal/external customer relationships, drive sales initiatives by identifying needs and recommending solutions, and work with sales/marketing teams to develop account strategies and capture new businessidentify process requirements for production orders: Perform Material Requirements Planning responsibilities, coordinate and verify specifications/materials/scheduling for jobs, and : Provide additional support for production needs as requested, including flex labor assistance and other operational requirementsYou're**Commercial Print Account Manager** if you have: a fit for the role of Strong customer-facing experience with proven track record in identifying growth opportunities, account management, and business development, preferably in printing or manufacturing industriesHigh-level proficiency in SAP and Microsoft applications, with knowledge of printing methods, equipment capabilities, and material requirementsUnderstanding of scheduling, forecasting processes, and manufacturing operations, ideally with experience as a production planner or scheduler in printing/manufacturing environments Strong mathematical, analytical, and logic skills to support decision-making and problem-solving in technical and business contexts Demonstrated ability to develop and maintain growth-oriented relationships with customers, with strong commitment to customer service and proven success in driving account expansionAbility to build productive working relationships across production departments and with management teams to leverage manufacturing knowledge and capBachelor's degree or equivalent experience in a related field, with preference for candidates having customer service or account representative experience in relevant industries * **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.* **Flexibility & Work-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.* **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.* **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.* **Culture:** Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.* **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.* **Making a Real-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.**Future-ready careers**Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
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