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Auto Casualty Claims Specialist

First Chicago Insurance Company, Chicago, IL, United States


We are seeking an experienced Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The role involves managing complex liability and casualty claims, including severe injuries that may result in extended disability or bodily injury, as well as coverage‑related litigation.

Duties & Responsibilities

Review & determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.

Conduct thorough investigations and keep accurate, relevant documentation of file activity on each claim, including coverage, liability status, and applicable damages.

Process Bodily Injury and coverage claims in accordance with established office procedures.

Work closely with third parties, plaintiff counsel, Claim Director, and Operating Officer to determine necessary injury and coverage investigations.

Research case and statutory law to conduct proper claim investigation.

Document policy status, coverage, liability, and damages on all claims and notify re‑insurer on qualifying claims.

Prepare and present claim evaluations for the appropriate settlement authority.

Maintain reasonable expense factors.

Handle other duties as assigned.

Qualifications Required

3–5 years of Auto Casualty claims experience (mandatory).

Non‑Standard Auto Claims experience preferred, not required.

Minimum 5 years of Auto Bodily Injury Casualty experience for hybrid/remote consideration.

Knowledge of legal and medical terminology.

Excellent negotiation, communication, written, organizational, and interpersonal skills.

Ability to pass written examinations required by state statutes to become a licensed claims adjuster.

Proficiency in Microsoft Office products.

Benefits

Competitive salaries.

Commitment to training & development.

Medical, dental, and vision reimbursement.

Short‑Term and Long‑Term disability.

Life insurance.

Flexible spending account.

Telemedicine benefit.

401(k) with generous company match.

Paid time off and paid holidays.

Tuition reimbursement.

Wellness program.

Fun company‑sponsored events.

And so much more.

Estimated Compensation Range: $54,750/year – $97,500/year*.

Published ranges are estimates.

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