Customer Service Representative
Broadway National Group, Hauppauge, NY, United States
Responsibilities
Receiving all incoming call inquiries, creating work orders, and dispatching all work orders Coordinating daily services with vendors, facility managers, customers, and technicians Obtaining cost estimates from vendors and reviewing with account management Following up with clients and projects daily Maintaining high profile customer relationships through phone and email correspondences Managing all aspects of each job and taking accountability for each service provided Job Qualifications
Associate's degree preferred, however equivalent combination of education and experience will be considered Demonstrate customer service skills; excellent phone etiquette a must Strong verbal and written communication skills Ability to multi-task in a fast paced environment Proactive, organized & detail oriented National retail & facility maintenance experience preferred Experience working with & managing sub-contractors Benefits
Medical, Dental and Vision Company paid Group Term Life Insurance 401 (k) Retirement savings plan (company match) Paid vacation, sick/personal time and floating holidays Paid Holidays About Broadway
Broadway National provides national and international Property Management services to high profile clientele across Tech, Restaurant, Super Market, Facility Maintenance, Retail, and more. The company offers extensive training to new hires and supports growth within the organization. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Receiving all incoming call inquiries, creating work orders, and dispatching all work orders Coordinating daily services with vendors, facility managers, customers, and technicians Obtaining cost estimates from vendors and reviewing with account management Following up with clients and projects daily Maintaining high profile customer relationships through phone and email correspondences Managing all aspects of each job and taking accountability for each service provided Job Qualifications
Associate's degree preferred, however equivalent combination of education and experience will be considered Demonstrate customer service skills; excellent phone etiquette a must Strong verbal and written communication skills Ability to multi-task in a fast paced environment Proactive, organized & detail oriented National retail & facility maintenance experience preferred Experience working with & managing sub-contractors Benefits
Medical, Dental and Vision Company paid Group Term Life Insurance 401 (k) Retirement savings plan (company match) Paid vacation, sick/personal time and floating holidays Paid Holidays About Broadway
Broadway National provides national and international Property Management services to high profile clientele across Tech, Restaurant, Super Market, Facility Maintenance, Retail, and more. The company offers extensive training to new hires and supports growth within the organization. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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