Mortgage Loan Consultant
Fifth Third Bank, Columbus, IN, United States
Mortgage Loan Consultant
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
General Function Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues; ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities
Work with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professionals, COIs, and personal).
Learn and master all aspects and components of the mortgage loan originator position, including agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Complete all required training on time.
Follow defined protocol for escalation underwriting and pricing exceptions.
Take applications by completing URLA on laptop.
Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing.
Communicate appropriately and timely with branches and/or applicants providing updates and status reports.
Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.
Attend and participate in all Mortgage and Consumer Lending sales meetings, calls, and training as required by management.
Collect application fees on loan applications per policy.
Participate in One Bank making appropriate referrals to other lines of business.
Minimum Knowledge and Skills Required
High school diploma or equivalent mandatory; four‑year college degree preferred.
Demonstrated organizational skills.
Strong written and verbal communication skills.
Demonstrated teamwork and customer service skills.
Ability to maintain intense optimism and focus on achieving goals even under adversity.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site mortgage.nationwidelicensingsystem.org provides the MU4R questions and registration required for employment in this position.
Compensation and Benefits Compensation for this position is largely incentive‑based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being.
Location: Columbus, Indiana 47201.
Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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General Function Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues; ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities
Work with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professionals, COIs, and personal).
Learn and master all aspects and components of the mortgage loan originator position, including agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Complete all required training on time.
Follow defined protocol for escalation underwriting and pricing exceptions.
Take applications by completing URLA on laptop.
Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing.
Communicate appropriately and timely with branches and/or applicants providing updates and status reports.
Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.
Attend and participate in all Mortgage and Consumer Lending sales meetings, calls, and training as required by management.
Collect application fees on loan applications per policy.
Participate in One Bank making appropriate referrals to other lines of business.
Minimum Knowledge and Skills Required
High school diploma or equivalent mandatory; four‑year college degree preferred.
Demonstrated organizational skills.
Strong written and verbal communication skills.
Demonstrated teamwork and customer service skills.
Ability to maintain intense optimism and focus on achieving goals even under adversity.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site mortgage.nationwidelicensingsystem.org provides the MU4R questions and registration required for employment in this position.
Compensation and Benefits Compensation for this position is largely incentive‑based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being.
Location: Columbus, Indiana 47201.
Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
#J-18808-Ljbffr