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Remote ServiceNow Queue Manager - Asset Lifecycle & SLA

Gravity IT Resources, West Islip, NY, United States


A leading tech staffing firm is looking for a ServiceNow Queue Manager to oversee the management of ticket workflows associated with device procurement and asset lifecycle. The role involves monitoring SLAs, ensuring data accuracy, and collaborating with various teams to optimize operations. Candidates should possess 2–3+ years of experience with ServiceNow and IT asset management processes. U.S. Citizenship is required due to government contractor work. The position is remote within the U.S. #J-18808-Ljbffr