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Escrow Accounting Representative

Steamboat Group, Kennesaw, GA, United States


This position will require full time in our Kennesaw office

Summary This position is responsible for ensuring the accuracy of escrow information and payments by reviewing documentation for accuracy, resolving issues as needed, assuring processes meet company standards and guidelines, and making timely and accurate payments. High attention to detail is required.

Duties and Responsibilities

Respond to escrow inquiries from internal and external partners via phone and/or email

Enter accurate information into automated systems related to escalated bills and quick payments for immediate payment processing

Void payments in internal system and reissue the payments or refund the lender according to research completed

Perform data validation to identify and resolve payment inconsistencies

Work with internal partners to accurately manage and maintain the carrier and payee codes in databases

Review and complete shipping forms and send expedited payments as needed

Provide backup support to other Escrow team members

Attend departmental meetings as requested

Maintain appropriate, professional working relationships with clients and other employees

Other related projects as assigned

Qualifications

Escrow Accounting Representative I: Minimum of one year of escrow services experience in a banking or mortgage setting

Escrow Accounting Representative II: Minimum of two years in the Escrow Accounting Representative I position or at least three years of equivalent experience in a banking or mortgage setting

Prior insurance experience preferred

Strong computer skills include MS Office software, especially Excel

Ability to work independently as well as in a team environment

Why choose us?

Competitive Compensation: Base salary commensurate with experience.

Paid Time Off: 17 PTO days annually, 9 company holidays, and 2 floating holidays.

Work-Life Balance: Enjoy a casual dress code and a flexible work environment.

Career Development: Access to professional growth opportunities and tuition assistance.

Retirement Savings: Company 401(k) match to support your financial future.

EOE / Qualified veterans and minorities are encouraged to apply

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