Director of Operations, Catering (Brooklyn)
Purslane, Brooklyn, NY, United States
Position Summary
The Director of Operations is a senior leadership role responsible for the end-to-end management of Purslane’s operational infrastructure. This individual will oversee facilities management, logistics, human resources, technology administration, finance coordination, and vendor/partner support. The ideal candidate has a long history of catering and events experience who thrives in a fast-paced hospitality environment and can build systems, manage people, and drive accountability across every aspect of our business.
Key Responsibilities
Finance Oversight
Partner with the accounting team to ensure timely and accurate financial reporting. Track and report on operational budgets, identifying areas for cost savings and efficiency. Review and approve vendor invoices Support month-end and year-end financial close processes as they relate to operations. Payroll & Financial Administration
Export payroll data from Ubeya and prepare weekly payroll documents for submission. Update and maintain gratuity tracking sheets and include gratuity in payroll submissions. Process finalized payroll. Prepare and review monthly expense reports across Amazon, Webstaurant, and company credit cards. Manage purchasing and supply ordering, maintaining accurate inventory lists. Oversee beverage inventory tracking and ordering processes. Human Resources
Manage employee onboarding documentation and compliance requirements. Administer insurance and benefits programs; serve as the primary point of contact for employee questions. Oversee workers’ compensation claims and coordinate with insurance providers. Handle unemployment claims, including confirmation of staff status and response to DOL inquiries. Facilities & Property Management
Manage home office utilities, mail, and facilities issues Oversee vehicle fleet operations and transportation logistics Direct all equipment procurement, servicing, and preventive maintenance schedules. Manage computer and technology hardware ordering, setup, and inventory. Coordinate with landlords, building management, and external maintenance vendors. Schedule drivers and coordinate transportation logistics for events. Technology Administration
Serve as the internal administrator for operational technology platforms including Ubeya, G-Suite, and scheduling tools. Manage user accounts, permissions, and onboarding/offboarding across all tech systems. Evaluate and implement new technology solutions to improve operational efficiency. Maintain SOPs and documentation for all technology workflows and platform usage.
Qualifications
5+ years of operations management experience, preferably in catering, hospitality, or food service. Demonstrated experience managing payroll, HR functions, and staff scheduling at scale. Background in budgeting, expense management, and financial reporting. Strong knowledge of workforce management platforms (Ubeya or similar) and payroll systems (Paylocity or similar). Proven ability to manage facilities, vendor relationships, and procurement processes. Excellent organizational skills with an ability to juggle multiple priorities in a fast-paced environment. Experience in a multi-venue catering or events operation. Strong written and verbal communication skills. Proficiency with G-Suite, Microsoft Office, and operational reporting tools. Bilingual (English/Spanish) is a strong plus given the nature of the workforce.
The Director of Operations is a senior leadership role responsible for the end-to-end management of Purslane’s operational infrastructure. This individual will oversee facilities management, logistics, human resources, technology administration, finance coordination, and vendor/partner support. The ideal candidate has a long history of catering and events experience who thrives in a fast-paced hospitality environment and can build systems, manage people, and drive accountability across every aspect of our business.
Key Responsibilities
Finance Oversight
Partner with the accounting team to ensure timely and accurate financial reporting. Track and report on operational budgets, identifying areas for cost savings and efficiency. Review and approve vendor invoices Support month-end and year-end financial close processes as they relate to operations. Payroll & Financial Administration
Export payroll data from Ubeya and prepare weekly payroll documents for submission. Update and maintain gratuity tracking sheets and include gratuity in payroll submissions. Process finalized payroll. Prepare and review monthly expense reports across Amazon, Webstaurant, and company credit cards. Manage purchasing and supply ordering, maintaining accurate inventory lists. Oversee beverage inventory tracking and ordering processes. Human Resources
Manage employee onboarding documentation and compliance requirements. Administer insurance and benefits programs; serve as the primary point of contact for employee questions. Oversee workers’ compensation claims and coordinate with insurance providers. Handle unemployment claims, including confirmation of staff status and response to DOL inquiries. Facilities & Property Management
Manage home office utilities, mail, and facilities issues Oversee vehicle fleet operations and transportation logistics Direct all equipment procurement, servicing, and preventive maintenance schedules. Manage computer and technology hardware ordering, setup, and inventory. Coordinate with landlords, building management, and external maintenance vendors. Schedule drivers and coordinate transportation logistics for events. Technology Administration
Serve as the internal administrator for operational technology platforms including Ubeya, G-Suite, and scheduling tools. Manage user accounts, permissions, and onboarding/offboarding across all tech systems. Evaluate and implement new technology solutions to improve operational efficiency. Maintain SOPs and documentation for all technology workflows and platform usage.
Qualifications
5+ years of operations management experience, preferably in catering, hospitality, or food service. Demonstrated experience managing payroll, HR functions, and staff scheduling at scale. Background in budgeting, expense management, and financial reporting. Strong knowledge of workforce management platforms (Ubeya or similar) and payroll systems (Paylocity or similar). Proven ability to manage facilities, vendor relationships, and procurement processes. Excellent organizational skills with an ability to juggle multiple priorities in a fast-paced environment. Experience in a multi-venue catering or events operation. Strong written and verbal communication skills. Proficiency with G-Suite, Microsoft Office, and operational reporting tools. Bilingual (English/Spanish) is a strong plus given the nature of the workforce.