Enterprise Architect - Travel & Hospitality
Publicis Groupe, Chicago, IL, United States
Company description
Publicis Sapient (“PS”) is a leader in digital transformation space, helping the best brands in the world get to their future, digitally enabled state, both in the way they work and the way they serve their customers. Fueled by a recognized heritage in large-scale IT and engineering, we combine market leading capabilities in strategy, technology & engineering, platforming, experience design and more. We deliver idea through execution across the ten business sectors in which we operate.
As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession is amplified by our parent company, Publicis Groupe, the world’s largest multi-national communications and marketing organization. Our culture is one of curiosity and relentlessness, and we embrace diversity and reward imagination. We seek achievers, leaders and visionaries, and our team looks to each person to bring skills and passion to help our clients solve their biggest business challenges.
Overview Enterprise Architect - Revenue Management The Enterprise Architect – Revenue Management is a senior technology leadership role responsible for the end-to-end architecture, engineering oversight, and governance of enterprise Revenue Management (RM) platforms within a large-scale hospitality environment.
This role provides enterprise-wide design leadership across a highly integrated ecosystem, ensuring Revenue Management platforms are scalable, resilient, and aligned with long‑term business and revenue optimization strategies. The architect serves as the single accountable technical owner for the RM domain, balancing modernization initiatives with the stability of mission‑critical production systems.
Responsibilities Core Responsibilities Enterprise Architecture & Solution Design
Own the enterprise-level architecture for Revenue Management platforms, including upstream and downstream integrations across the hospitality technology landscape (PMS, CRS, pricing engines, forecasting systems, data platforms, digital channels).
Define and govern architecture standards, integration patterns, and modernization roadmaps aligned to long‑term Revenue Management strategy.
Lead architectural decisions for large‑scale transformations, platform enhancements, and production‑critical changes.
Ensure architectural consistency and scalability across multiple platforms and delivery teams.
Engineering Leadership & Governance
Provide senior engineering leadership and accountability across Revenue Management delivery teams.
Govern solution design reviews, architecture approvals, release readiness, and production defect triage.
Ensure engineering quality, performance, scalability, security, and resilience within a high‑availability, enterprise environment.
Act as the escalation point for complex technical issues impacting revenue‑critical systems.
Stakeholder Engagement & Technical Leadership
Serve as the senior technical authority and partner to Revenue Management, Digital, Product, Data, and Platform leaders.
Lead executive‑level discussions on architecture choices, trade‑offs, and delivery implications, translating complex technical concepts into clear business outcomes.
Support incident resolution, root cause analysis, and rapid decision‑making during production events.
Delivery Continuity & Risk Management
Maintain continuity between roadmap‑driven initiatives, ongoing feature delivery, and live production support.
Reduce delivery and operational risk by providing clear accountability and architectural ownership for the Revenue Management domain.
Coordinate closely with program, product, engineering, and platform leaders to ensure delivery outcomes meet both technical and business objectives.
Balance innovation and modernization with operational stability in a revenue‑critical environment.
Qualifications Required Experience & Skills Technical & Architecture Expertise
Extensive hands‑on experience designing and governing enterprise‑scale architectures in complex, distributed environments.
Strong background in hospitality technology, particularly Revenue Management and its integration with core hotel systems such as PMS, CRS, pricing, and forecasting platforms.
Proven ability to design and evolve platforms that support high transaction volumes, real‑time decisioning, and revenue‑critical operations.
Experience with modern data platforms, APIs, cloud‑based architectures, and event‑driven integrations is strongly preferred.
Leadership & Influence
Demonstrated ability to operate credibly at Senior Manager / Director / Principal Architect level with cross‑functional and executive stakeholders.
Strong ability to “shape and influence” decisions, guiding senior leaders through architectural trade‑offs and long‑term implications.
Track record of leading through ambiguity, transformation, and high‑pressure production environments.
Experience mentoring senior engineers and architects while setting enterprise‑wide engineering standards.
Additional information This role is hybrid and requires you to be in the office 3 days a week in the Washington DC Area.
Pay Range: $182,000 to $252,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself. Benefits of working here: Flexible vacation policy; time is not limited, allocated, or accrued 16 paid holidays throughout the year. Generous parental leave and new parent transition program Tuition reimbursement Corporate gift matching program
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
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As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession is amplified by our parent company, Publicis Groupe, the world’s largest multi-national communications and marketing organization. Our culture is one of curiosity and relentlessness, and we embrace diversity and reward imagination. We seek achievers, leaders and visionaries, and our team looks to each person to bring skills and passion to help our clients solve their biggest business challenges.
Overview Enterprise Architect - Revenue Management The Enterprise Architect – Revenue Management is a senior technology leadership role responsible for the end-to-end architecture, engineering oversight, and governance of enterprise Revenue Management (RM) platforms within a large-scale hospitality environment.
This role provides enterprise-wide design leadership across a highly integrated ecosystem, ensuring Revenue Management platforms are scalable, resilient, and aligned with long‑term business and revenue optimization strategies. The architect serves as the single accountable technical owner for the RM domain, balancing modernization initiatives with the stability of mission‑critical production systems.
Responsibilities Core Responsibilities Enterprise Architecture & Solution Design
Own the enterprise-level architecture for Revenue Management platforms, including upstream and downstream integrations across the hospitality technology landscape (PMS, CRS, pricing engines, forecasting systems, data platforms, digital channels).
Define and govern architecture standards, integration patterns, and modernization roadmaps aligned to long‑term Revenue Management strategy.
Lead architectural decisions for large‑scale transformations, platform enhancements, and production‑critical changes.
Ensure architectural consistency and scalability across multiple platforms and delivery teams.
Engineering Leadership & Governance
Provide senior engineering leadership and accountability across Revenue Management delivery teams.
Govern solution design reviews, architecture approvals, release readiness, and production defect triage.
Ensure engineering quality, performance, scalability, security, and resilience within a high‑availability, enterprise environment.
Act as the escalation point for complex technical issues impacting revenue‑critical systems.
Stakeholder Engagement & Technical Leadership
Serve as the senior technical authority and partner to Revenue Management, Digital, Product, Data, and Platform leaders.
Lead executive‑level discussions on architecture choices, trade‑offs, and delivery implications, translating complex technical concepts into clear business outcomes.
Support incident resolution, root cause analysis, and rapid decision‑making during production events.
Delivery Continuity & Risk Management
Maintain continuity between roadmap‑driven initiatives, ongoing feature delivery, and live production support.
Reduce delivery and operational risk by providing clear accountability and architectural ownership for the Revenue Management domain.
Coordinate closely with program, product, engineering, and platform leaders to ensure delivery outcomes meet both technical and business objectives.
Balance innovation and modernization with operational stability in a revenue‑critical environment.
Qualifications Required Experience & Skills Technical & Architecture Expertise
Extensive hands‑on experience designing and governing enterprise‑scale architectures in complex, distributed environments.
Strong background in hospitality technology, particularly Revenue Management and its integration with core hotel systems such as PMS, CRS, pricing, and forecasting platforms.
Proven ability to design and evolve platforms that support high transaction volumes, real‑time decisioning, and revenue‑critical operations.
Experience with modern data platforms, APIs, cloud‑based architectures, and event‑driven integrations is strongly preferred.
Leadership & Influence
Demonstrated ability to operate credibly at Senior Manager / Director / Principal Architect level with cross‑functional and executive stakeholders.
Strong ability to “shape and influence” decisions, guiding senior leaders through architectural trade‑offs and long‑term implications.
Track record of leading through ambiguity, transformation, and high‑pressure production environments.
Experience mentoring senior engineers and architects while setting enterprise‑wide engineering standards.
Additional information This role is hybrid and requires you to be in the office 3 days a week in the Washington DC Area.
Pay Range: $182,000 to $252,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself. Benefits of working here: Flexible vacation policy; time is not limited, allocated, or accrued 16 paid holidays throughout the year. Generous parental leave and new parent transition program Tuition reimbursement Corporate gift matching program
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
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