Real Estate Branch Leader
Howard Hanna Real Estate Services, Rock Hill, SC, United States
Position
Branch Leader
Location
Rock Hill, SC
Status
Full-Time/Salary Exempt
Manager
Regional Vice President
Position Summary
As the Branch Sales Office Leader, you will manage all aspects of the branch, ensure adherence to company policies and objectives, and meet the critical success factors. Your role will involve driving financial performance and client and agent satisfaction, while maintaining high productivity standards and professional ethics.
Essential Job Functions
Meet or exceed the eight critical success factors:
Outperform the market.
Grow Market Share in accordance with branch goals.
Retain 95% of the branch's sales force, producing in excess of $2 million.
Positive Net Recruiting for the year.
Meet or Exceed Branch goals for Mortgage.
Meet or Exceed Branch goals for Insurance.
Meet or exceed Branch goals for Relocation Lead Conversion.
Meet or exceed Branch goals for Title.
Establish and maintain high standards of employees and agents with regard to productivity, professional appearance, business ethics, and quality service standards.
Delegate work assignments within the branch, matching the responsibility to the person, setting expectations, and monitoring delegated duties.
Inspire and motivate staff and agents to perform well by providing an inspirational, stimulating, and positive work environment. Balance team and individual responsibilities by building morale and commitment to the branch's and the company's goals and objectives.
Provide practical, relevant training and educational opportunities for branch staff and agents.
Understand and proactively explain Hanna Tate Rewards and Hanna Tate Rewards Plus to agents.
Understand and utilize Howard Hanna Allen Tate's Tech Stack and H‑Suite to effectively lead your branch.
Understand and utilize the Business Generation Suite to increase recruiting productivity. Promote MoxiWorks as a valuable CRM tool for agents.
Monitor, evaluate, and take appropriate action, as required, on agent AR Accounts.
Assist employees and agents by promptly identifying and resolving issues. Offer assistance as needed or direct individuals to appropriate resources with proper follow‑through.
Demonstrate effective organization techniques and methods.
Document and communicate information in a timely, thorough, and accurate manner to agents, staff, and management.
Demonstrate competency in the real estate business concerning brokerage issues and problem solving.
Respond to internal and external customers in a professional and friendly manner, and manage complaints in a professional and timely manner.
Handle stressful situations well and adjust to a changing environment.
Maintain strict confidentiality of employee and business information. Demonstrate sound business ethics.
Adhere to company policy, procedure, and processes.
Actively participate in the community and trade organizations.
Effectively participate in the Leadership Team of the Howard Hanna Allen Tate. Support other teams and senior management. Assist other teams as needed. Work together in the spirit of teamwork. Complete any special assignments and projects in a timely and appropriate manner.
Additional Responsibilities
Other duties as assigned.
Qualifications
Bachelor’s degree from a four‑year college or university; or four to six years related experience and/or training; or an equivalent combination of education and experience.
SC real estate license and BIC eligibility required.
Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, staff, and agents.
Excellent verbal and written communication skills.
Proven superior client and agent relationship skills.
Ability to maintain a professional demeanor at all times.
Computer skills to include Google Suite and other platforms.
Benefits The comprehensive benefits package includes Medical, Dental, and Vision insurance, a 401(k) plan, a Health Savings Account, Long‑term and Short‑term disability plans, paid time off (PTO), Holidays, and more.
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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Branch Leader
Location
Rock Hill, SC
Status
Full-Time/Salary Exempt
Manager
Regional Vice President
Position Summary
As the Branch Sales Office Leader, you will manage all aspects of the branch, ensure adherence to company policies and objectives, and meet the critical success factors. Your role will involve driving financial performance and client and agent satisfaction, while maintaining high productivity standards and professional ethics.
Essential Job Functions
Meet or exceed the eight critical success factors:
Outperform the market.
Grow Market Share in accordance with branch goals.
Retain 95% of the branch's sales force, producing in excess of $2 million.
Positive Net Recruiting for the year.
Meet or Exceed Branch goals for Mortgage.
Meet or Exceed Branch goals for Insurance.
Meet or exceed Branch goals for Relocation Lead Conversion.
Meet or exceed Branch goals for Title.
Establish and maintain high standards of employees and agents with regard to productivity, professional appearance, business ethics, and quality service standards.
Delegate work assignments within the branch, matching the responsibility to the person, setting expectations, and monitoring delegated duties.
Inspire and motivate staff and agents to perform well by providing an inspirational, stimulating, and positive work environment. Balance team and individual responsibilities by building morale and commitment to the branch's and the company's goals and objectives.
Provide practical, relevant training and educational opportunities for branch staff and agents.
Understand and proactively explain Hanna Tate Rewards and Hanna Tate Rewards Plus to agents.
Understand and utilize Howard Hanna Allen Tate's Tech Stack and H‑Suite to effectively lead your branch.
Understand and utilize the Business Generation Suite to increase recruiting productivity. Promote MoxiWorks as a valuable CRM tool for agents.
Monitor, evaluate, and take appropriate action, as required, on agent AR Accounts.
Assist employees and agents by promptly identifying and resolving issues. Offer assistance as needed or direct individuals to appropriate resources with proper follow‑through.
Demonstrate effective organization techniques and methods.
Document and communicate information in a timely, thorough, and accurate manner to agents, staff, and management.
Demonstrate competency in the real estate business concerning brokerage issues and problem solving.
Respond to internal and external customers in a professional and friendly manner, and manage complaints in a professional and timely manner.
Handle stressful situations well and adjust to a changing environment.
Maintain strict confidentiality of employee and business information. Demonstrate sound business ethics.
Adhere to company policy, procedure, and processes.
Actively participate in the community and trade organizations.
Effectively participate in the Leadership Team of the Howard Hanna Allen Tate. Support other teams and senior management. Assist other teams as needed. Work together in the spirit of teamwork. Complete any special assignments and projects in a timely and appropriate manner.
Additional Responsibilities
Other duties as assigned.
Qualifications
Bachelor’s degree from a four‑year college or university; or four to six years related experience and/or training; or an equivalent combination of education and experience.
SC real estate license and BIC eligibility required.
Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, staff, and agents.
Excellent verbal and written communication skills.
Proven superior client and agent relationship skills.
Ability to maintain a professional demeanor at all times.
Computer skills to include Google Suite and other platforms.
Benefits The comprehensive benefits package includes Medical, Dental, and Vision insurance, a 401(k) plan, a Health Savings Account, Long‑term and Short‑term disability plans, paid time off (PTO), Holidays, and more.
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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