Commercial Loan Servicing Analyst
First Mid Bancshares, Inc., Mattoon, IL, United States
Position:
Commercial Loan Servicing Analyst
Location:
Mattoon, IL
Job Id:
4520
# of Openings:
1
Commercial Loan Servicing Analyst
Compensation & Benefits At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short‑term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well‑being benefits, paid family leave, generous paid time off, banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401(k) plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsibilities
Handle escalated issues from loan servicing staff, branch personnel, and customers that require in‑depth knowledge of systems and processes.
Identify, research and resolve complex issues that do not have established guidelines. Work with core vendor to determine solutions and share resolution knowledge with staff to further their loan servicing knowledge.
Process advanced system transactions including non‑accrual loans, charge‑off loans, repossessed collateral and complex account corrections. Ensure proper approval has been obtained for these transactions.
Maintain full, in‑depth knowledge and high skill in all areas of loan servicing and tasks within the department. Participate in training for staff.
Make recommendations regarding the automation of servicing procedures using available technology, system application or third‑party vendors.
Remain current and knowledgeable on local, state and federal regulations affecting the functions of Loan Servicing.
Maintain flood insurance and force places property and flood insurance. Ensure flood insurance coverage remains in compliance with regulations and the Bank is covered for potential losses.
Provide backup to the Loan Servicing Managers.
Assist branch personnel with delinquent tax reporting for real estate loan exceptions; periodically provide the Action Required report.
Perform miscellaneous duties:
Monthly balancing for ACH/Credit Life/Dealer Reserve/Cashier’s checks and dual control semi‑annually.
Reversing payments on returned checks and ACHs.
Subpoena and summons – provide requested documentation to Tax & Legal Department.
Process payments/advances from lead bank for participation loans; ensure balances are reconciled and rate information is accurate.
Daily reconciliation of the non‑posted transactions.
Monitor system‑generated exception reports; research and clear exceptions.
Complete required training specific to job responsibility.
Perform other related duties as assigned.
Qualifications Education/Experience:
Associate’s Degree in finance, business or a related field, or 3+ years of bank experience (preferred).
Skills:
Strong lending technical skills regarding loan operations.
Proficient in Microsoft Office.
Thorough knowledge of bank operations, general ledger system and loan operations.
Advanced understanding of loan systems.
Thorough knowledge of credit bureau reporting requirements and bankruptcy notification requirements.
Ability to process a significant amount of detailed information accurately, timely and confidentially.
High level of interpersonal skills with the ability to interact professionally with loan officers, customers and other entities inside and outside the bank.
May be required to work earlier, later or longer than a normal workday.
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state‑protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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Commercial Loan Servicing Analyst
Location:
Mattoon, IL
Job Id:
4520
# of Openings:
1
Commercial Loan Servicing Analyst
Compensation & Benefits At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short‑term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well‑being benefits, paid family leave, generous paid time off, banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401(k) plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsibilities
Handle escalated issues from loan servicing staff, branch personnel, and customers that require in‑depth knowledge of systems and processes.
Identify, research and resolve complex issues that do not have established guidelines. Work with core vendor to determine solutions and share resolution knowledge with staff to further their loan servicing knowledge.
Process advanced system transactions including non‑accrual loans, charge‑off loans, repossessed collateral and complex account corrections. Ensure proper approval has been obtained for these transactions.
Maintain full, in‑depth knowledge and high skill in all areas of loan servicing and tasks within the department. Participate in training for staff.
Make recommendations regarding the automation of servicing procedures using available technology, system application or third‑party vendors.
Remain current and knowledgeable on local, state and federal regulations affecting the functions of Loan Servicing.
Maintain flood insurance and force places property and flood insurance. Ensure flood insurance coverage remains in compliance with regulations and the Bank is covered for potential losses.
Provide backup to the Loan Servicing Managers.
Assist branch personnel with delinquent tax reporting for real estate loan exceptions; periodically provide the Action Required report.
Perform miscellaneous duties:
Monthly balancing for ACH/Credit Life/Dealer Reserve/Cashier’s checks and dual control semi‑annually.
Reversing payments on returned checks and ACHs.
Subpoena and summons – provide requested documentation to Tax & Legal Department.
Process payments/advances from lead bank for participation loans; ensure balances are reconciled and rate information is accurate.
Daily reconciliation of the non‑posted transactions.
Monitor system‑generated exception reports; research and clear exceptions.
Complete required training specific to job responsibility.
Perform other related duties as assigned.
Qualifications Education/Experience:
Associate’s Degree in finance, business or a related field, or 3+ years of bank experience (preferred).
Skills:
Strong lending technical skills regarding loan operations.
Proficient in Microsoft Office.
Thorough knowledge of bank operations, general ledger system and loan operations.
Advanced understanding of loan systems.
Thorough knowledge of credit bureau reporting requirements and bankruptcy notification requirements.
Ability to process a significant amount of detailed information accurately, timely and confidentially.
High level of interpersonal skills with the ability to interact professionally with loan officers, customers and other entities inside and outside the bank.
May be required to work earlier, later or longer than a normal workday.
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state‑protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
#J-18808-Ljbffr