Member Experience Representative
AO Globe Life, Charlotte, NC, United States
AO Globe Life is seeking
Remote Client Support Specialists
to help individuals and families across the United States access important supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.
Whether you are early in your career or exploring a new professional direction, this role offers the opportunity to make a real impact while building valuable experience in a supportive environment.
You will connect with individuals who have
requested information about benefit options , schedule virtual consultations, and guide them through available programs.
Key Responsibilities
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available benefit options and assist clients through the enrollment process
Maintain accurate digital records and follow-up communications
Deliver professional, client-focused service and build strong relationships
Participate in ongoing training sessions, mentorship, and team meetings
What We Offer
100% remote position — work from anywhere in the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Paid training and licensing support
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
Supportive, collaborative team culture
Who Thrives in This Role
Strong communicators with a client-first mindset
Organized, self-motivated professionals who work well independently
Individuals comfortable using Zoom and other digital tools
Experience in customer service, sales, or consulting is helpful but not required
Growth-oriented individuals who value coaching and professional development
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
#J-18808-Ljbffr
Remote Client Support Specialists
to help individuals and families across the United States access important supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.
Whether you are early in your career or exploring a new professional direction, this role offers the opportunity to make a real impact while building valuable experience in a supportive environment.
You will connect with individuals who have
requested information about benefit options , schedule virtual consultations, and guide them through available programs.
Key Responsibilities
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available benefit options and assist clients through the enrollment process
Maintain accurate digital records and follow-up communications
Deliver professional, client-focused service and build strong relationships
Participate in ongoing training sessions, mentorship, and team meetings
What We Offer
100% remote position — work from anywhere in the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Paid training and licensing support
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
Supportive, collaborative team culture
Who Thrives in This Role
Strong communicators with a client-first mindset
Organized, self-motivated professionals who work well independently
Individuals comfortable using Zoom and other digital tools
Experience in customer service, sales, or consulting is helpful but not required
Growth-oriented individuals who value coaching and professional development
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
#J-18808-Ljbffr