Solution / Technology Architect (Multiple Roles - Salesforce, AI, Cloud)
Global Applications Solution, Hartford, CT, United States
Job Title: Solution / Technology Architect (Multiple Roles – Salesforce, AI, Cloud)
Location:
US (Onsite – Hartford, CT preferred | Remote OK) Visa:
Independent candidates only About the Role We are hiring multiple
Architect-level professionals
to support enterprise initiatives within Aetna, focused on digital transformation, workflow platforms, and next-gen AI-driven customer engagement systems. These roles require hands-on architects who can design, influence, and deliver complex distributed systems at scale. Open Roles A. Salesforce Technology Architect (Health Cloud) – ATLAS Program Lead architecture for Service Operations Workflow Platform (ATLAS) Design solutions using
Salesforce Health Cloud & Service Cloud Integrate with enterprise platforms like
AWS, Kafka, Data360 Build scalable workflow-driven systems for healthcare operations B. Solution Architect – Conversational & Agentic AI (YAVA Program) Architect AI-driven voice/chat systems replacing legacy IVR Work on
Aetna Virtual Assistant (YAVA) / Live Chat Design solutions using: Conversational AI (IBM WatsonX, Dialogflow, etc.) Agentic AI frameworks API ecosystems & cloud-native services Enable intelligent, scalable, self-service experiences C. Solution Architect – Cloud & Microservices Design scalable systems using: AWS / Azure (primary), GCP (plus) Microservices architecture MongoDB / NoSQL + RDBMS Drive API-first, event-driven architecture patterns Core Responsibilities Own end-to-end
solution architecture
for assigned epics/features Partner with Product Owners, BAs, and Engineering leads Define
architecture patterns, solution designs, and technical roadmaps Collaborate with enterprise architects and integration teams Produce architecture artifacts (diagrams, solution docs, presentations) Lead design reviews and stakeholder discussions Ensure scalability, performance, and reliability of systems Drive adoption of
best practices, Agile/SAFe principles, and DevOps Required Skills Strong experience in
Solution/Technology Architecture Proven track record in
complex systems design & integration Deep understanding of: Distributed systems (parallelism, concurrency, race conditions) API-first architecture & system integration Modern tech stack:
Java, Node.js, JavaScript Hands-on experience with: Cloud platforms (AWS/Azure/GCP) Messaging systems (Kafka or similar) Strong knowledge : Design patterns & architecture principles Agile methodologies (Scrum/SAFe) Excellent communication and stakeholder management skills Ability to handle multiple priorities independently Desired Skills Experience with
Gen AI (RAG, Vector DB, embeddings) Conversational AI tools (WatsonX, Dialogflow, etc.) Experience with
Salesforce or ServiceNow workflows Tech Environment API-first enterprise architecture AWS (compute/digital), Azure (compute), GCP (data/analytics) Salesforce Health Cloud / Service Cloud Event-driven systems & modern integration patterns
US (Onsite – Hartford, CT preferred | Remote OK) Visa:
Independent candidates only About the Role We are hiring multiple
Architect-level professionals
to support enterprise initiatives within Aetna, focused on digital transformation, workflow platforms, and next-gen AI-driven customer engagement systems. These roles require hands-on architects who can design, influence, and deliver complex distributed systems at scale. Open Roles A. Salesforce Technology Architect (Health Cloud) – ATLAS Program Lead architecture for Service Operations Workflow Platform (ATLAS) Design solutions using
Salesforce Health Cloud & Service Cloud Integrate with enterprise platforms like
AWS, Kafka, Data360 Build scalable workflow-driven systems for healthcare operations B. Solution Architect – Conversational & Agentic AI (YAVA Program) Architect AI-driven voice/chat systems replacing legacy IVR Work on
Aetna Virtual Assistant (YAVA) / Live Chat Design solutions using: Conversational AI (IBM WatsonX, Dialogflow, etc.) Agentic AI frameworks API ecosystems & cloud-native services Enable intelligent, scalable, self-service experiences C. Solution Architect – Cloud & Microservices Design scalable systems using: AWS / Azure (primary), GCP (plus) Microservices architecture MongoDB / NoSQL + RDBMS Drive API-first, event-driven architecture patterns Core Responsibilities Own end-to-end
solution architecture
for assigned epics/features Partner with Product Owners, BAs, and Engineering leads Define
architecture patterns, solution designs, and technical roadmaps Collaborate with enterprise architects and integration teams Produce architecture artifacts (diagrams, solution docs, presentations) Lead design reviews and stakeholder discussions Ensure scalability, performance, and reliability of systems Drive adoption of
best practices, Agile/SAFe principles, and DevOps Required Skills Strong experience in
Solution/Technology Architecture Proven track record in
complex systems design & integration Deep understanding of: Distributed systems (parallelism, concurrency, race conditions) API-first architecture & system integration Modern tech stack:
Java, Node.js, JavaScript Hands-on experience with: Cloud platforms (AWS/Azure/GCP) Messaging systems (Kafka or similar) Strong knowledge : Design patterns & architecture principles Agile methodologies (Scrum/SAFe) Excellent communication and stakeholder management skills Ability to handle multiple priorities independently Desired Skills Experience with
Gen AI (RAG, Vector DB, embeddings) Conversational AI tools (WatsonX, Dialogflow, etc.) Experience with
Salesforce or ServiceNow workflows Tech Environment API-first enterprise architecture AWS (compute/digital), Azure (compute), GCP (data/analytics) Salesforce Health Cloud / Service Cloud Event-driven systems & modern integration patterns