Bilingual IT Service Desk Analyst - Remote (French/English)

A leading IT support company is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for both English and French-speaking users. This fully remote role requires 6-12 months of experience in a Service Desk or technical support capacity, as well as excellent customer service skills. Responsibilities include troubleshooting hardware and software issues, ensuring prompt resolution of customer requests, and maintaining detailed documentation. Competitive starting pay of $18.00 per hour, plus a language bonus, is offered along with additional benefits. #J-18808-Ljbffr