Administrative Assistant – Communications & Public Engagement

Administrative Assistant – Communications & Public Engagement Position Overview The Administrative Assistant provides comprehensive administrative and project support to a communications-focused department, supporting internal and external messaging, public engagement efforts, compliance-related activities, and general operations. This role collaborates with leadership, managers, and cross-functional teams to ensure efficient workflows, accurate documentation, and timely delivery of departmental initiatives. The position is part of a cross-departmental administrative team focused on improving organizational coordination, efficiency, and communication. Essential Duties & Responsibilities Provide administrative and project support for communications initiatives, public outreach efforts, and departmental projects Track budgets, expenses, key performance indicators, and financial data Audit and monitor customer- or public-facing materials across various locations Support government or regulatory-related activities, including recordkeeping, reporting, and compliance tracking Assist in drafting policies, procedures, manuals, and training documentation Prepare correspondence, reports, memos, and other written materials as directed Coordinate documentation related to regulatory audits and compliance reviews Create and maintain spreadsheets, agendas, meeting minutes, and action plans Organize, maintain, and manage department files and records Schedule meetings, coordinate appointments, and maintain multiple calendars Ensure documents and reports are completed accurately, professionally, and within established deadlines Conduct research and compile data upon request Monitor office supply inventory and coordinate ordering as needed Assist with public, employee, or community outreach events, meetings, and workshops Adhere to workplace safety policies and participate in required safety training Perform additional duties or special projects as assigned Skills & Competencies Proven ability to manage multiple priorities and projects simultaneously Strong organizational and time-management skills Initiative-driven with a collaborative mindset Positive, professional verbal and written communication skills High attention to detail with strong grammar and writing proficiency Demonstrated discretion and ability to maintain confidentiality Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Adobe tools, and web-based platforms Strong analytical, problem-solving, and critical-thinking skills Openness to continuous improvement and process optimization Education & Experience Bachelor’s degree in business, communications, public administration, or a related field preferred. A minimum of three years of progressively responsible administrative or professional support experience is desired. An equivalent combination of education and experience will be considered.