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Optical Customer Service (B2B)

Kelly, Brandon, FL, United States


Optical Customer Service (B2B)

Job ID: 10194127 Location: Brandon, FL, US Position: Customer Service Representative Schedule: Monday

Friday | 9:30 AM

6:00 PM Pay Rate: $17.00 per hour Position Overview: We are seeking a dependable and professional Customer Service Representative to support our business-to-business (B2B) clients. This role requires strong communication skills, attention to detail, and the ability to manage customer inquiries in a fast-paced environment. Bilingual candidates are a plus. Key Responsibilities

Provide exceptional customer service to business clients via phone and email Process orders, inquiries, and account updates accurately Resolve customer concerns in a timely and professional manner Maintain accurate records and documentation Collaborate with internal teams to ensure client satisfaction Qualifications

Experience in an Optical Environment Previous customer service experience required (B2B experience preferred) Strong verbal and written communication skills Professional demeanor and problem-solving abilities Proficiency with basic computer systems Bilingual candidates are a plus