Associate Director, Student Accounts

.Associate Director, Student Accounts page is loaded## Associate Director, Student Accountslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted Todayjob requisition id: R **About the Opportunity****JOB SUMMARY**The Associate Director of Student Accounts will be responsible for the oversight and management of the Banner Student Accounts Receivable system as well as all related interfaces. The Associate Director will be the lead on developing, maintaining and coordinating of all fee assessment rules, detail codes, 3rd party billing, payment plans and bill processing for all University academic programs. Coordinating with all necessary university partners, entities and systems, the Associate Director will have oversight of posting all credits, debits, anticipated financial aid, loan disbursements, CashNet and all other transactions that pertain to approximately 1 billion dollars of accounts receivable. The Associate Director will be responsible for the oversight of staff training, system implementations and enhancements as well as adherence to all federal, state and institutional policies, procedures and regulations. He/she will be responsible for oversight of the 1098-T regulatory tax processes, ensuring accuracy and compliance with federal regulations. He/she will oversee the creation and delivery all financial reporting (daily, weekly, monthly, ad hoc).**QUALIFICATIONS*** Bachelor’s degree required, Master’s degree preferred* Strong project management skills and ability to implement and manage multiple projects Knowledge of Student A/R performance metrics* Excellent technical skills* Ability to thrive in a rapidly changing environment* Strong oral/written communications and analytical skills* Must be decisive and results oriented* Creative thinking skills and solutions-oriented**KEY RESPONSIBILITIES**Banner Student Account Receivables: Oversee the Banner Student A/R system including –creation, testing and implementation of tuition and fee assessment; 1098-T, the 3rd Party Billing, Exemptions, student/parent loan processes and payment processes. Align business and bill processing calendar with other (feeder) systems/services and University needs. Ensure the accurate recording of all credits and debits.System Interfaces: Oversee both input and output interfaces with Student Account Receivables. Manage the business cycle needs for each interface. Coordinate systems interfaces with other offices including Financial Aid, Registrar, Student Loan Collections and Collections as required. Management of the Student Accounts Staff: Provide development and training for direct reports and leadership and guidance for their area responsibilities. Oversee the Student/Parent Education Loan Processes ensure the accurate and timely posting of credits and return of funds. Oversee the 3rd Party Billing and Exemption Processes. Oversee manual adjustment process as neededReporting: Provide regular (daily, weekly, monthly, annually) and ad hoc financial report of student account receivables including 3rd party billing, AR Aging Reports, Weekly AR Comparative reports. Work with ECSI to establish collection status reports**Position Type**Enrollment**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**109S**Expected Hiring Range:**$67,855.00 - $95,845.00*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.
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