Associate Director-Student Accounts

Job Details: Job Location: Main Campus - MIDLAND, TX 79705; Position Type: Full Time; Education Level: Bachelor’s Degree; Salary Range: $58,834.00; Salary: $58,834.00; Job Category: Accounting.
Reporting to the Director‑Accounting, the Associate Director‑Student Accounts is responsible for overseeing and performing key student accounts functions for the College, including student billing, payments, refunds, tax reporting, and accounts receivable reconciliation. This position ensures compliance with applicable federal and state regulations, including IRS and Texas Education Code requirements, and adherence to College policies and procedures. The Associate Director provides supervision and leadership to assigned student accounts staff while maintaining hands‑on responsibility for complex and high‑risk processes, including IRS Form 1098‑T reporting, student charge and refund setup, payment plans, and billing reconciliations. This role works closely with Financial Aid, Registrar, Student Services, Accounting, IT, and other campus departments to support accurate billing and student success.
Responsibilities

Manage and perform student accounts operations, including billing, payments, refunds, third‑party billing, drops, and accounts receivable activities
Prepare, review, and submit annual IRS Form 1098‑T reporting and respond to related student inquiries
Configure and maintain student charge codes, refund definitions, payment plans, and related accounting mappings within the ERP system
Ensure timely and accurate posting of tuition, fees, waivers, scholarships, and payments in compliance with College policies and regulations
Monitor, reconcile, and resolve student accounts receivable balances, billing activity, and general ledger interfaces
Maintain strong internal controls and ensure audit readiness for student accounts processes
Supervise student accounts staff, including hiring, training, work assignment, performance evaluation, and professional development
Review work performed by staff to ensure accuracy, compliance, and adherence to procedures
Serve as the primary resource for student accounts policies, procedures, and training for campus departments
Work collaboratively with Financial Aid, Registrar, Accounting, IT, and other campus offices to resolve billing and account issues
Resolve complex or escalated student account issues, disputes, and adjustments
Support Accounting with year‑end close activities and the annual financial audit, including responding to auditor requests
Assist with procedural updates, system testing, and continuous process improvements
Perform other duties as assigned
Required Qualifications

Bachelor’s degree in Accounting, Business, Finance, or related field; equivalent combination of education and experience may be considered
Minimum of four years of progressively responsible experience in accounts receivable or accounting
Strong knowledge of accounts receivable processes, internal controls, and accounts receivable compliance requirements
Experience with account reconciliations
Excellent computer skills, including Word, Excel, and financial software
Strong written and verbal communication skills
High attention to detail and accuracy
Ability to manage deadlines in a fast‑paced environment
Ability to supervise and mentor staff
Must possess a valid Texas Driver’s License, good driving record, and be insurable on Midland College’s insurance policy
Preferred Qualifications

Experience in higher education, governmental, or nonprofit accounting
Experience preparing and administering IRS Form 1098‑T reporting
Previous supervisory experience
Experience with Jenzabar or other higher education ERP systems
Physical Demands

Must be able to lift or move up to 25 pounds
Must be able to sit or stand for long periods of time
Use of manual dexterity
Repetitive use of a keyboard at a workstation
Travel for training, meetings, and events both in and out of town may be required
The person in this position frequently communicates with others verbally and electronically; must be able to exchange accurate information
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

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