Senior Client Relationship Manager

We’re currently partnering with a well‑established, marketing‑led agency to hire a Senior Client Relationship Manager into a key, growth‑focused position.

This is a fantastic opportunity for a commercially minded, consultative professional who enjoys developing existing client partnerships and driving organic growth, rather than focusing on new business acquisition.

Role
This is a senior, highly client‑facing position where you’ll take ownership of a portfolio of established accounts. The focus is on deepening relationships, identifying opportunities, and driving long‑term commercial growth through a consultative approach. Working closely with an Account Director, you’ll lead strategic conversations with senior stakeholders, shaping solutions and positioning additional services where they add genuine value. You’ll be supported by a wider team who handle day‑to‑day coordination and delivery, allowing you to focus on relationship development and growth.

Key Responsibilities

Owning and developing senior client relationships across a portfolio of accounts

Acting as a trusted advisor, building long‑term, partnership‑led relationships

Driving revenue growth within existing clients through consultative engagement

Identifying opportunities to expand scope, increase spend, and deepen collaboration

Developing strategic account plans aligned to client objectives

Leading commercial discussions and shaping tailored solutions

Acting as the senior escalation point for key client issues

Collaborating with internal teams to ensure high‑quality delivery and client satisfaction

Providing guidance and support to more junior team members

What We’re Looking For

Proven experience in a senior client relationship, account management, or consultative sales role

Background in FMCG, media, or marketing environments

Strong track record of growing existing accounts and increasing revenue

Ability to build credibility and influence at a senior stakeholder level

Commercially astute with a strategic, insight‑led approach

Confident communicator with a collaborative and measured style

Why This Role

Clear focus on consultative, relationship‑led growth (not cold new business)

Opportunity to own and develop key client partnerships

High level of autonomy with strong internal support

Competitive salary and an attractive bonus structure

Growing, marketing‑led agency with a strong reputation

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